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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,736 Reviews

1,736 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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July 23, 2022

Joe at Klaben is great to work with. He makes sure my truck is well taken care of. More

by tbrzuski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Easy process to drop vehicle off for service and pick up when ready. Takes away the hassle of having to wait around. More

by egeist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Joe Hilliard was very thorough and got my car in without an appointment. He explained the problem and followed up with me on all fixes needed. More

by rickrwhite3399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

No matter where you go for service you always have a chance of something going wrong. It's all about how the company handles the problem. That's why I gave 5 stars to Klaben. Service manager made sure p More

by wallym79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Arnold
July 19, 2022

I was in for service in my new Ram and Matt King and his team were exceptional to work with. From the drop off process through the constant updates and the pick up process. Very well done. More

by MPG Architects
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King, Clayton Williams
July 15, 2022

Awesome staff and service. Didn’t have a appointment but got my jeep in even though it was the end of the day. More

by Strott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Terlaak, Clayton Williams
July 13, 2022

Couldn't have asked for better service. ....Went above and beyond to communicate all issues and resolved them quickly and fairly. This is the reason I've been a customer for the last 10 year More

by KCADDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King
July 13, 2022

Service department staff always friendly, professional, and thorough. Fixed my Cherokee’s seats in the timeframe that they promised. More

by bgergely1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Williams
July 12, 2022

Tina Kelly is a Wonderful Person. She was totally on top of my problem and did a Fabulous job taking care of me!! Thanks More

by jerry82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Joe Hilliard is always geat. knows our vehicles extremely well. If he cant make it make the noise he will ride with you til it does. I filled out a survey requested by fca more s More

by SHVDMONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Terlaak
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