Klaben Ford Lincoln

We came in to discuss releasing vehicle We were debating on trading in lease and possibly going elsewhere to purchase used vehicle that would allow us to stay within in our expected budget. We were debating on trading in lease and possibly going elsewhere to purchase used vehicle that would allow us to stay within in our expected budget. After working with Ty for what seemed several hours, taking a few test drives , I found a vehicle I was comfortable with. We worked to get as close to our budget as realistically possible. We are extremely happy that the Klaben staff worked with us to remain red carpet lease customers. My husband has leased several trucks with Klaben and it's a comfort knowing that we feel we received a fair deal. More

Service experience at Klaben Ford I was very impressed my Service Advisor Anthony. He was very professional and courteous as was everyone else I came in contact with during my vislit. I was very impressed my Service Advisor Anthony. He was very professional and courteous as was everyone else I came in contact with during my vislit. More

They really are closer then you think! By far the nicest group of people in the car business I have ever dealt with PERIOD! They all work well together and are willing to do what it takes t By far the nicest group of people in the car business I have ever dealt with PERIOD! They all work well together and are willing to do what it takes to make the deal happen! Thanks Chris, Don, Terry and Stephanie for making me fell comfortable!! More

Great experience. Nothing slimey. I've had bad experiences with car dealers but Klaben made it easy and comfortable. I found a new Fusion I liked on their website and the sticker price I've had bad experiences with car dealers but Klaben made it easy and comfortable. I found a new Fusion I liked on their website and the sticker price was already great. "Best bottom line deal" is no hype. They mean it! I didn't want to commit to a phone call or stop by to have my questions answered but Doug Carter in sales helped me via email which I loved! When I was good and ready to test drive they had it ready for me to pop in and Doug knew every inch of these cars. I didn't plan on buying it right then but the price, people and service was too good. They were fast and efficient. I got a better rate than the credit unions I had shopped around. Paperwork was easy and Christine was a pleasure to work with. Rich Klaben is out among the people every day and makes sure each customer is taken care of. I like the small town experience but it's all state of the art at the same time. I would definitely buy from them again and highly reccomdend. More

HUGE INCENTIVES TO BUY HERE! My salesperson Doug was very knowledgeable about the cars on the lot, the warranty information, and all the "perks" of buying from Klaben Ford. The F My salesperson Doug was very knowledgeable about the cars on the lot, the warranty information, and all the "perks" of buying from Klaben Ford. The Ford company has a gem there in Kent. I would highly recommend anyone to do their research...then go to Klaben. You will walk away, knowing you made the right choice. More

Couldnt be happier with Klaben! I previously had a Kia lease that I had overages on and needed to get out of...all while buying a new or used car. Based on a recommendation, I made a I previously had a Kia lease that I had overages on and needed to get out of...all while buying a new or used car. Based on a recommendation, I made an appointment with Doug Carter to see if there was anything he could do for me. He looked at my paperwork and we hammered out a deal that included covering the overages on my Kia lease, trading in an old car of mine and setting up a very fair price for a Ford Focus. I signed all the paperwork with Jen, who was very sweet and helpful, and I drove off with the Focus. After a couple of days in the Focus and having my wife take a look at it, we decided that the Focus was too small for ourselves and our child so I called Doug and asked if there was anything he could do to help me get into a bigger car, possibly an Escape. He discussed this with Mr. Klaben and they came up with a solution that allowed me to get a beautiful all black Ford Escape for just a minimal upcharge (due to the Escape being priced higher than the Focus). When I brought the Focus back to the lot, everything was already wrapped up and all I had to do was sign with Jen again. A few signatures later, I was on the road in my beautiful new Ford Escape! I couldn't be happier with the exchange and my car. Thank you to Doug, Jen and Mr. Klaben! More

review Have been a longtime Klaben customer. I have always received complete, ontime service. Kyle Sott, my most recent service advisor, provided everythi Have been a longtime Klaben customer. I have always received complete, ontime service. Kyle Sott, my most recent service advisor, provided everything I needed. Service was good. This review process not so good.... More

Klaben Ford - Excellent Service This is my second time purchasing a vehicle at Klaben Ford. I cannot recommend them highly enough. The shopping experience was made efficient by the This is my second time purchasing a vehicle at Klaben Ford. I cannot recommend them highly enough. The shopping experience was made efficient by the knowledgeable sales staff and technology. The sales staff have access to an iPad app that can quickly filter new and used inventory and locate vehicles on their enormous lots. Every one at this beautiful dealership was friendly and professional. You start with a great ownership that hires and trains an excellent staff and the results are going to be amazing. Thank you Bob, Jim, Stephanie, and everyone else behind the scenes that helped with my purchase. More

Fantastic Experience at Klaben! I came in to look at a used car they had on the lot. I was treated so well from the minute I stepped in! Brandon my salesperson was really amazing to I came in to look at a used car they had on the lot. I was treated so well from the minute I stepped in! Brandon my salesperson was really amazing to work with. Brandon and Andy helped me get a better APR on my loan. I felt really taken care of! Klaben also serviced the used car -- putting in lots of time and money to make it just like new. The whole process was a pleasure! More

Kent Ford Lincoln - Simply the Best Myself and my entire family has been dealing with Klaben Ford for as long as I can remember and it's always been a great experience, I just purchased Myself and my entire family has been dealing with Klaben Ford for as long as I can remember and it's always been a great experience, I just purchased my newest vehicle with them and it only took a phone call !! I called Roscoe in the morning and by 12:00 he had driven a truck to my work, I drove it around the block, got off work at 3:00 and within a 1/2 hour I drove it off the lot. Stephanie had the paper work ready to go. See you guy's in a couple years or my next oil change !! Joe P. McNamee More