
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The works Took my car in for the works, always do good job. Washed my car also. Mona Crooks always takes good care of me and my car. Took my car in for the works, always do good job. Washed my car also. Mona Crooks always takes good care of me and my car. More
Great Experience I worked with Roscoe and Stephanie recently on the purchase of our new minivan and a had a great experience from a customer service perspective. Rosc I worked with Roscoe and Stephanie recently on the purchase of our new minivan and a had a great experience from a customer service perspective. Roscoe was informative and personable and it wasn't the often dreaded high pressure sales environment many come to fear. We worked out a deal that included some post sales procedures and Roscoe personally, as well as the Klaben staff, were quick and true to there word. More
Great Experience Dealt with Doug Carter and Brandon Brinko , had a great experience. They listened to me in regard to the exact vehicle I was looking for. They both fo Dealt with Doug Carter and Brandon Brinko , had a great experience. They listened to me in regard to the exact vehicle I was looking for. They both followed up and could not ask for more in regard buying a new truck More
Excellent customer service; very efficient process. Rosco was a great person to work with. He was very friendly, knowledgeable, and allowed me to get the truck I really wanted at a great price. I will d Rosco was a great person to work with. He was very friendly, knowledgeable, and allowed me to get the truck I really wanted at a great price. I will definitely be buying my next car from him and getting it serviced only at Klaben. More
Purchase New Car Same Day! A. LeMaster Brandon was very patient going over all the features my 2017 Ford Edge Wagon has. After having my van for 12 years it was all new to me! The Edge was Brandon was very patient going over all the features my 2017 Ford Edge Wagon has. After having my van for 12 years it was all new to me! The Edge was ready the same day I said I wanted it. I drove home with it the same day! Stephanie was very good about going over all the paper work. I will send anyone looking for a car to Brandon. Thank you for all your help. A. LeMaster More
100 percent satisfaction Each person that I encountered was knowledgeable and helpful above and beyond. terry baughman is the reason I return to lease, He is the best!!!!!!!!! Each person that I encountered was knowledgeable and helpful above and beyond. terry baughman is the reason I return to lease, He is the best!!!!!!!!! More
Great dealership! This is our second Lincoln purchase with Klaben. Great salesmen Ty Davis and Don Barton were knowledgeable and conversational, no high pressure sales This is our second Lincoln purchase with Klaben. Great salesmen Ty Davis and Don Barton were knowledgeable and conversational, no high pressure sales tactics. We have also loved their service. We will be back. More
Oil Change very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Sc very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Scheduling opportunities are great trying to get work done. More
my new ford escape Our salesperson went above and beyond to help us,staying beyond regular business hrs and Stephanie in finance was great. They searched until they f Our salesperson went above and beyond to help us,staying beyond regular business hrs and Stephanie in finance was great. They searched until they found the vehicle that would fit our needs and price range. We would recommend this dealership to our family and friends. More
First service appointment This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery se This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery service was prompt and courteous. The service was completed, all issues with the car were taken care of and my car was delivered back to me by the end of the day. Thanks for a great service department. More