
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Right car, right price There is not enough good things I can say about my experience working with Tom at klaben ford. I came in looking to upgrade from my ford focus as my There is not enough good things I can say about my experience working with Tom at klaben ford. I came in looking to upgrade from my ford focus as my wife and I had our first child. I was not exactly sure what I wanted to upgrade to, but I did know that I couldn't break the bank to get it. Tom did a great job listening to what I wanted from my new car and talking me through all my potential possibilities, and there were many. He was very patient as I had to keep checking in with my wife to get her input as well. After a ton of questions and discussion Tom was able to get me into the exact car I wanted for the price I was more than comfortable with. It is also definitely worth mentioning that I never felt any pressure from Tom to buy any of the cars I looked at. I truly felt that he had my best interest at heart and was more concerned with me feeling confident that I was making the right choice than just making a sale. I was a great buying experience and I would recommend this dealership and Tom to anyone looking for a new car. More
The very best experience imaginable! We could not have not been more pleased with our entire experience at Klaben. Car buying can be a stressful process which both Matt Moyers and Rich Kl We could not have not been more pleased with our entire experience at Klaben. Car buying can be a stressful process which both Matt Moyers and Rich Klaben immediately helped ease the stress making it a customer experience we won't forget. Not one time did we feel pressured or uneasy during the process. Not only did we purchase a new SUV at a great deal that we absolutely love, but gained a lot of very helpful consumer information along the way. Klaben will be our first choice in the years to come when both purchasing a new car and recommending the best dealership and service! More
The ONLY place to buy a car!!! We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don ne We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don never stopped or slowed down until we found the perfect car. By 5 pm we had it narrowed down to two cars when Don said to me, "which one do you like? which one will make you most happy?" We chose the Lincoln MKC and couldn't be happier. I call Don the "sand man" because I still think I'm dreaming... and now I'm living the dream! Thank you Don Batten (btw, the best salesman ever) and thank you Andy! Jennifer stayed late to wrap up the paper work, she was super fast, efficient, pleasant and knowledgeable. You guys and gals are the BEST! Anyone who takes the time to read this review, don't bother going anywhere else- you'll never find a better place to buy a car. WE love you guys!!! Jean & Bill More
The Works I had "The Works" package done to my Ford Escape recently. The service I receive at Quick Lane is always professional, prompt, and efficient. I have n I had "The Works" package done to my Ford Escape recently. The service I receive at Quick Lane is always professional, prompt, and efficient. I have never had a bad experience getting work completed on my vehicle via Quick Lane. I recommend their services to everyone! More
Great Deal Third time back getting a car, and as always I get the best deal and a car I love. Doug was helpful as always and made everything smooth Third time back getting a car, and as always I get the best deal and a car I love. Doug was helpful as always and made everything smooth More
Awesome Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Kla Never feel pressured friendly staff.my salesmen always meets my needs in a vehicle. My husband and I only shop at Klaben. And will continue Thanks Klaben More
exelent job Justin Bolen, has always don a great job for us. He is very helpful in showing the cars we requested to see and handling all our request. we have be Justin Bolen, has always don a great job for us. He is very helpful in showing the cars we requested to see and handling all our request. we have ben buying cars from Justin for over 16 years. More
Oil change and newbattery Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed More
Outstanding customer service. Highly responsive. I appreciated the ongoing communications and willingness to provide me with alternative, temporary transportation. Plus, the waiting room was very co I appreciated the ongoing communications and willingness to provide me with alternative, temporary transportation. Plus, the waiting room was very comfortable and conducive for working. More
Awesome service Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great job! More