Klaben Ford Lincoln

Service Always great service, from going so many times, a lot of people know me by name, a pleasure to go there for my service. They take very good care of my Always great service, from going so many times, a lot of people know me by name, a pleasure to go there for my service. They take very good care of my car, and will wash it before returning it to me. Thanks Mona More

Thank You!! I want to give a Huge Thank you to Tyler, Matt, Christina and of course Mr. Rich Klaben. I am amazed at the length you went to make sure I left there I want to give a Huge Thank you to Tyler, Matt, Christina and of course Mr. Rich Klaben. I am amazed at the length you went to make sure I left there with more then I even asked for. I can not say thank you enough! Definitely a customer for life! More

Great experience My experience with JT was great. He made everything easy and a wonderful experience. He made sure we were comfortable and had all the information we n My experience with JT was great. He made everything easy and a wonderful experience. He made sure we were comfortable and had all the information we needed. Mr. August Koch did a great job cleaning up the scratches and things that were on my car and it looks great More

Great people; great service It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and qu It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and quality of work! Tim was also very friendly; it was a pleasure working with him! More

Excellent service! I recently went to Klaben for an oil change and it just so happened to be my first time and I went to the wrong building but everyone was more than ha I recently went to Klaben for an oil change and it just so happened to be my first time and I went to the wrong building but everyone was more than happy to help! Once I was getting checked in I was walked through the process step by step and all my questions were answered! I waited for my car to be done and it the whole process was faster than I thought! and the complementary car wash was great (my focus needed a bath haha)! More

Wonderful What's a wonderful place to go didn't feel pressured into buying something I wouldn't be happy with they helped to find a vehicle that I'm happy with What's a wonderful place to go didn't feel pressured into buying something I wouldn't be happy with they helped to find a vehicle that I'm happy with More

Fantastic customer relations I went into Klaben with the intent of window shopping to see what my potential options were. Brandon worked with me throughout the day to ensure I fou I went into Klaben with the intent of window shopping to see what my potential options were. Brandon worked with me throughout the day to ensure I found a vehicle that fit everything I was looking for and it was impossible to walk away without a car. They definitely put the people before the dollar and I will be back to buy another car from them in the near future! More

SOOO glad I went to Klaben in Kent and met Danny Sawyer Stopped into Klaben/Kent to look at MKZ's. Met Danny Sawyer, salesman for Klaben. Very informative, and friendly. Will keep Klaben as my go-to deal Stopped into Klaben/Kent to look at MKZ's. Met Danny Sawyer, salesman for Klaben. Very informative, and friendly. Will keep Klaben as my go-to dealership and Danny as my salesman. Also met Bill and Matt who were both very helpful. Both my brothers are Klaben/Kent fans as well More

Great customer service from start to finish Ty Davis is very eager to please his customers and helps to make the process of car shopping as smooth as possible. Ty is a great individual to work w Ty Davis is very eager to please his customers and helps to make the process of car shopping as smooth as possible. Ty is a great individual to work with because of his knowledge, experience and persistence in getting the best buy for his customers. In the end, Ty has become our friend rather than a salesman. More

The way car buying should be Chris at Klaben Ford was recommended to me from a friend who had recently bought a new vehicle from him. Although Klaben is about 30 minutes from my h Chris at Klaben Ford was recommended to me from a friend who had recently bought a new vehicle from him. Although Klaben is about 30 minutes from my home, we drove down on a Thursday and met with Chris. He was helpful in showing us what 2016 Explorers they had on site, allowed us to test drive one, and said he would look for the color and other options we liked, since they didn't have the exact one at their location. Two days later, he followed up and told us they were getting two in that fit our criteria. I drove down on Monday, had my trade-in appraised, and talked cost. Everything was very relaxed and comfortable, with no high-pressure sales tactics. Finally, came back on Wednesday, almost a week later, and ended up leasing a new 2016 Explorer and being happy with the check we received for our trade-in. Chris even followed up the next day to see if there was anything that we needed help with or if we had any questions. Definitely, the most pleasurable car buying experiences I have had of all five times I have bought a car and worth the drive to Kent, OH. I would highly recommend you visit Chris at Klaben. More