Klaben Ford Lincoln

60,000 mile checkup and recall I had a factory recall and also scheduled my 60,000 mile checkup. Mentioned to Joe French I had a "thumping" sound in the rear and I was concerned it I had a factory recall and also scheduled my 60,000 mile checkup. Mentioned to Joe French I had a "thumping" sound in the rear and I was concerned it might be the shocks. Joe is very professional and listens to all concerns and makes notations about them. I feel very safe taking my car to Klaben for service. Turns out my shocks were leaking and they fixed that issue and because of the recall, I was given a free rental for the day. Tom Alcorn also got involved and they both made sure the car was serviced and I was taken care of. I really appreciate them both and respect their professional opinions. More

First Car Buying Experience I am a young adult who has had difficulty getting a new car in the past but I'm am so impressed with klaben as well as Mike Cooney he was very helpful I am a young adult who has had difficulty getting a new car in the past but I'm am so impressed with klaben as well as Mike Cooney he was very helpful and beyond sweet ! I would definitely recommend him to anyone looking to buy a car he really cares to get you the best deal possible More

My Third purchase at Klaben Pretty much straight talk. No super pressure to buy. Salesman has good knowledge of product. Took care of Insurance transfer. Kept THEIR word on verba Pretty much straight talk. No super pressure to buy. Salesman has good knowledge of product. Took care of Insurance transfer. Kept THEIR word on verbal agreement. When I'll be needing another vehicle, It's back to Klaben. Thanks More

Satisfied They are courteous, very thorough and friendly. They make efforts to meet all of my needs when ever I go there. I am completely happy with the servi They are courteous, very thorough and friendly. They make efforts to meet all of my needs when ever I go there. I am completely happy with the service performed on my car every time I go in. More

Great experience Good deal great salesman very hassle free highly recommend klaben ford and Lincoln my car is beautiful they are very efficient made for a Great exper Good deal great salesman very hassle free highly recommend klaben ford and Lincoln my car is beautiful they are very efficient made for a Great experience More

Overall great car buy experience The overall experience was great and easy time getting a new car. It started with a lot of information from Nathanael Bryant for a lease. There was The overall experience was great and easy time getting a new car. It started with a lot of information from Nathanael Bryant for a lease. There was no pressure to get a new car at all and after a few days I went in to get pricing. When getting the pricing I found a car that I love and after few times back and forth with management I got a fair price for my trade in and great price for my lease. And when I told them my payment from my old car was due in a week and asked that my pay off be made before my payment due date. A week later my bank called to inform me that my loan was paid in full. More

The car that can't be fixed I had my car in for a oil change and other small problems they were all taken care of without any problems,,the one major problem that I had since i p I had my car in for a oil change and other small problems they were all taken care of without any problems,,the one major problem that I had since i purchased the vehicle nobody wants to take care of it, like I said before if this vehicle was driven by Mr. Klabben"s wife, girlfriend or both it would be fixed or traded in,, and yes I tried to trade it in two weeks after I purchased it,and again about a month latter,both times I was assured that the problem would be taken care of,,Oh well,,,I'm glad that my wife and I purchased the extended warranty,, this way we can be a pain in somebody's butt untill it gets fixed...more to come... More

Klaben, a first class organization. Living in Michigan, I thought purchasing a vehicle from Ohio might be a problem. To my surprise, it turned out to be the best purchase of a car that Living in Michigan, I thought purchasing a vehicle from Ohio might be a problem. To my surprise, it turned out to be the best purchase of a car that I have ever experienced in 60 years of doing so. My car was even delivered to my doorstep. Cudos to Doug Carter and everyone else at Klaben. More

Continues to earn long-time customers My husband and I have purchased cars from Klaben for years through salesman Doug Carter. He and Mr. Klaben recently helped me in the sad process of tr My husband and I have purchased cars from Klaben for years through salesman Doug Carter. He and Mr. Klaben recently helped me in the sad process of trading in our two cars for a new one after my husband passed away. My husband had previously shared this suggestion with me. I'm grateful for Doug Carter and Mr. Klaben's guidance, abilities, and kindness. More

Always a Positive Experience! Great service center! Although sometimes it takes a little longer than expected, the repair is done professionally and right the first time. Who bet Great service center! Although sometimes it takes a little longer than expected, the repair is done professionally and right the first time. Who better to work on your Ford than a Ford trained tech! More