
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tex Welch Great customer service Second car that I have purchased from Tex at Klaben Ford. Got the car I wanted an Escape in the right price range. Through the whole process I felt th Second car that I have purchased from Tex at Klaben Ford. Got the car I wanted an Escape in the right price range. Through the whole process I felt that Tex was working hard to get a deal we could both live with. I am 67years old hopefully I will live long enough to buy another car from Tex. Besides Tex everyone that I came in contact with at the dealership was friendly and helpful More
Great Customer Service I have just purchased my 4th vechile from Klaben, would never go anywhere else! My salesman Tex Welch has always been a pleasure and very helpful in I have just purchased my 4th vechile from Klaben, would never go anywhere else! My salesman Tex Welch has always been a pleasure and very helpful in finding me what I need! The customer service at Klaben is at the top!! More
Third vehicle!!! Doug Carter is AWESOME to work with! He is absolutely one of the nicest salesmen I have ever had the pleasure dealing with. I would HIGHLY recommen Doug Carter is AWESOME to work with! He is absolutely one of the nicest salesmen I have ever had the pleasure dealing with. I would HIGHLY recommend buying from Klaben!!!!!!! More
Effortless Transaction This was the easiest car purchase of my life. The car I wanted was located and brought to me at my place of employment to confirm it was what I wanted This was the easiest car purchase of my life. The car I wanted was located and brought to me at my place of employment to confirm it was what I wanted. Then Mr. Woodberry informed me what price would be out the door and what information he needed from me. I was able to get everything on my side taken care of so when I met Mr. Woodberry at the dealership all I had to do was sign a few items of paperwork and hop in my new car! I never had a salesman as knowledgeable and helpful as Mr. Woodberry. I felt like he was working for me and my best interest. This salesman made me feel so comfortable like he was my own brother! More
Leased a Lincoln MKS and Ford Explorer Sport Never a problem with haggling over a price. Our salesman, Mike Cooney, knows us well. We get the best price they can do and it's almost always a don Never a problem with haggling over a price. Our salesman, Mike Cooney, knows us well. We get the best price they can do and it's almost always a done deal. They make buying a car easy! Christine Klaben is great with the paperwork. Everything is explained and done with very little effort and time. Super experience. More
Buying a car I have never had a car buying experience as easy and pleasant as this. The sales agent was thorough but not pushy. He took the time to explain optio I have never had a car buying experience as easy and pleasant as this. The sales agent was thorough but not pushy. He took the time to explain options and was incredibly patient as i worked through insurance issues even though we were getting beyond closing time. My mother, who bought her Fusion at a different dealer, wished they had come to Klaben. Finance made signing tons of documents easy and efficient. I left feeling great about my purchase and the dealership. More
Fantastic Service Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great servic Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great service and free rotations. More
From the moment we walked into Klaben's When we stopped at Klaben Ford we were greeted by Bob Paytas who was very patient and listened to what we needed in a car or SUV. We are very pleased When we stopped at Klaben Ford we were greeted by Bob Paytas who was very patient and listened to what we needed in a car or SUV. We are very pleased with the service and the fact that they were very willing to please us and let us walk out of there with the new car we would love. We ended up leasing a Ford Edge and are "over the moon, satisfied". Mr. Paytas could not have been more helpful for us. We also appreciated that Mr. Klaben came over and introduced his self to us and thanked us for being good customers. This kind of treatment from these two gentlemen will make us recommend them to whoever we know is looking for a automobile. More
Repair Process The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he infor The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he informed me of the action being taken and made sure I was comfortable with everything. , More
Ty is an absolute gem! We have bought two cars from Ty and will continue to buy more!! He will work to get you exactly what you need and want within your price range. No pre We have bought two cars from Ty and will continue to buy more!! He will work to get you exactly what you need and want within your price range. No pressure sales with a great salesman. More