
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,793 reviews
great J.C. is are salesman he is excellent we appreciated everything he did to satisfy us with the great deal. he really cares about customers J.C. is are salesman he is excellent we appreciated everything he did to satisfy us with the great deal. he really cares about customers More
Smooth Transaction Chris was great to work with. He was extremely patient as my wife and I test drove almost every SUV that Ford and Lincoln makes before making our dec Chris was great to work with. He was extremely patient as my wife and I test drove almost every SUV that Ford and Lincoln makes before making our decision on the Lincoln MKC (which we absolutely love). He made the process very easy and was very knowledgable about the products. If you are in the market for a new Ford/Lincoln, I highly recommend giving him a call. More
WONDERFUL EXPERIENCE! Eben came highly recommended as did the Klaben Store. From the moment that I contacted Eben he was AMAZINGLY accommodating and very quick to answer Eben came highly recommended as did the Klaben Store. From the moment that I contacted Eben he was AMAZINGLY accommodating and very quick to answer all of my questions even before I set foot in the dealership. I have been a Ford Lease customer for over 20 years, and I have never been treated with such respect and courtesy as I was last weekend under Eben's care. I LOVE my new Lincoln MKX, and I can't say enough good things about how hard Eben worked to gain my trust and ultimately my business. I have told many people about my wonderful experience at Klaben, and I wish Eben the best in his sale career.....he's off to a great start! ***** More
Great services once again We bought my husband a car from Doug Carter 2 years ago, when we were ready to trade my car in we went back to Doug. He genuinely cares about his cust We bought my husband a car from Doug Carter 2 years ago, when we were ready to trade my car in we went back to Doug. He genuinely cares about his customers and making sure they have an excellent experience and that all their needs are met. We also worked with Don Batten who was extremely helpful in taking us for test drives and making us comfortable. I would recommend these guys at Klaben to anyone and we will definitely be back in the for our next car purchase. You can not go wrong with these wonderful guys helping you with your new car purchase!! More
Kenny king Kenny was very helpful every time i have leased a car from klaben. He is friendly and very knowledgeable on all ford cars. I would recommend Kenny to Kenny was very helpful every time i have leased a car from klaben. He is friendly and very knowledgeable on all ford cars. I would recommend Kenny to anyone looking to purchase a car. More
My sales man Kenny was absolutely amazing!!!! My sales man Kenny was absolutely amazing!!! He treated me like one of his own children. He said he wasn't coming back into his office with a deal for My sales man Kenny was absolutely amazing!!! He treated me like one of his own children. He said he wasn't coming back into his office with a deal for me and he kept his word. Thanks to him and his awesome team I'm leaving with a beautiful 2016 Ford focus!! I'm forever grateful. More
Great service Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Than Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Thank You!!!! More
Date Night Love! My wife and I have leased or purchased 3 or 4 vehicles from Roscoe at Klaben. We have been thinking about a new one so when he contacted me about the My wife and I have leased or purchased 3 or 4 vehicles from Roscoe at Klaben. We have been thinking about a new one so when he contacted me about the date night overnight test drive, I was in! It was nice taking my wife out to dinner in a brand new vehicle and they even picked up the tab! Thank you to Roscoe and the Klaben team! More
Effortless buying experience I don't normally like the car buying experience. That's why I'm happy to describe my recent purchase at Klaben. My search started online. My Fusion le I don't normally like the car buying experience. That's why I'm happy to describe my recent purchase at Klaben. My search started online. My Fusion lease was coming to an end, and I was interested in staying with Ford. I contacted Klaben through Ford.com, and Tom Nicodemus responded quickly. I had a million questions about electric and plug-in vehicles. Tom was extremely prompt and patient. He never pressured me, but stayed in contact. After a few weeks of trading e-mails, I settled on the 2016 Ford Fusion Energi. I arranged to visit Klaben to do a test drive. It was great to meet Tom in person. He was just as easy-going in person as over email. Tom made me aware of a Ford program that would help me get out of my lease early and easily. He also ensured that I received all of the incentives to which I was entitled. Tom really went to bat for me, and I got a great quote. The purchase went smoothly and efficiently. I would definitely return to Klaben and Tom next time I'm in the market. More
Amazing customer service! I recently went to Klaben as I was having issues with my Focus and they got me into a new Fusion that I love!! Buddy Moore helped me pick the car and I recently went to Klaben as I was having issues with my Focus and they got me into a new Fusion that I love!! Buddy Moore helped me pick the car and did everything he could (and then some) to get me the best deal while not sacrificing what I wanted! Also thank you to Christine Klaben who got my financing approved and got me on the road super fast! They both stayed later than they had to to make sure I was taken care of. Thank you so much. I love it!! More