Klaben Ford Lincoln

Outstanding Customer Service Had Leased and bought cars from Klaben Chrysler and was very interested in the new Fusion. Met with J C Crawford and Ty Davis. J C had an appointment Had Leased and bought cars from Klaben Chrysler and was very interested in the new Fusion. Met with J C Crawford and Ty Davis. J C had an appointment so Ty asked us what we were interested in. He found the exact match to what we were looking for. Everyting about this experiance was outstanding. J C finalized everything the next day. We would recommend both of these sales consultants to anyone. Courteous, Knowledgable, Professional. More

Wonderful Experience My husband and I went to Klaben after being disappointed with other dealerships. We looked at a couple trucks with Tex and he explained a few things a My husband and I went to Klaben after being disappointed with other dealerships. We looked at a couple trucks with Tex and he explained a few things answering all of my husband's questions. When we came back a few nights later to trade our current truck in and finalize the deal, Tex was busy and he asked Gene Kallmeyer to help us. What a wonderful experience. Gene really went above and beyond to get us the deal we wanted. He was very friendly, not pushy at all, and he even made calls for us that really helped expedite the whole process. He got us into the new truck very quickly. We definitely would deal with Gene again in the future. More

All the people we worked with were professionals. From the beginning of our association with Klaben Ford Lincoln and our salesman, Gene Grabiec, our experience was one of confidence and professionalis From the beginning of our association with Klaben Ford Lincoln and our salesman, Gene Grabiec, our experience was one of confidence and professionalism. We felt that Gene was really trying to find the perfect Ford Explorer for us. Because our new car had so many more options than our previous cars Gene wisely went slowly over time explaining how these new options worked. By the time we picked up the car we ordered we felt fairly confident with knowing its capabilities. Jim Bills, the finance manager, spent a great deal of time laying out the facts about leasing vs. buying. He was very knowledgeable and professional. Christine Klaben, who did the final paper work with us, explained everything to us about the warranty and the extended warranty. She was also professional, courteous, and friendly. More

The best customer service ever! Dan and Todd both work with me to find the perfect flex. I knew what I wanted and we tried it find it and could not? So we ordered it. It came in and Dan and Todd both work with me to find the perfect flex. I knew what I wanted and we tried it find it and could not? So we ordered it. It came in and I love it! They never grew tired of me and never tried to push another car on me. When I picked the car up Dan showed me everything and helped set it all up. He even call twice since to see if I need anything and how I was liking my car. This dealership is number 1! We will be back! More

Outstanding Sales Consultant Mike is an extremely professional sales consultant. He is an honest man with integrity. Working with Mike was a great experience. I chose to retur Mike is an extremely professional sales consultant. He is an honest man with integrity. Working with Mike was a great experience. I chose to return to Klaben for the purchsae of my new 2014 MKT because of Mike's outstanding customer service. More

Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

dawn biggs Gene was the best salesman I have ever worked with. I will recommend him to friends and family. Excited to use the loyalty perks soon Gene was the best salesman I have ever worked with. I will recommend him to friends and family. Excited to use the loyalty perks soon More

My new car experience I came into klaben not sure on what I wanted or what I could afford. I came in just to look around. I saw Dave, we talked awhile and he gave me a numb I came into klaben not sure on what I wanted or what I could afford. I came in just to look around. I saw Dave, we talked awhile and he gave me a number of options to choose from. I saw the new style ford focus, test drove it and I was instantly in love. The way it drove how comfortable it was and the great gas mileage! Dave told me everything I needed to know about the car and if I had any questions to just give him a call. Dave is a great salesman. He's very honest and a good guy. More

experience at klaben ford My experience at klaben ford was excellent. Jim was great handling everything and it was a nice environment for the time spent there. Overall it was w My experience at klaben ford was excellent. Jim was great handling everything and it was a nice environment for the time spent there. Overall it was well worth it and I'm very excited about my new car. More

great service Joe was very nice and helpful. He seems to know the business. He made me feel right at home. I will return to Joe for my next vehicle. Joe was very nice and helpful. He seems to know the business. He made me feel right at home. I will return to Joe for my next vehicle. More