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Klaben Ford Lincoln

Kent, OH

5.0
14,953 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,953 reviews

April 17, 2023

We did pretty much everything online and Louis was awesome at answering all of our questions. Even did a video tour of the vehicle so we could see exactly what we were purchasing. On the day of pick More

by NJFOOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Very efficient and responsive to any vehicle issues. I took my explorer in for basic oil change and tire rotation. They also check wipers, lights, and all fluids. Car was finished in half the time p More

by Jodyexplorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
April 16, 2023

The repair was managed well. Mona was great keeping me up to date and delivering on time. More

by jsampsel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

I always try to go with Tyler, he's super helpful and this time particularly he was very thoughtful with helping me out when the shuttle had been delayed in getting me back home. More

by SARAHBILTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
April 16, 2023

Convenient hours and an easy to get to location. The service advisors are very experienced and helpful. They keep you informed and give you options. The ride service is dependable and timely. No on More

by no1av8or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Mike clooney is awesome ! He turned my bad experience into the best! Foynd exactly color and car i wanted and had it ready for me to pickup. Thank you again Mike! They are abs More

by Lorie K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Thanks to Stew, I had a smooth transition into buying my 2023 Ford Explorer St-line. He was the perfect salesman. He was patient and gave me all the information I needed before making such a big decision! S More

by SL2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stewart Wincek
April 14, 2023

Thanks to everyone at Klaben Ford! The problem was handled in excellent fashion. I would like to thank Shelby for her attention to detail and the service manager for taking my request More

by mrsommers45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
April 14, 2023

Tyler is a great service advisor. He does a great job getting appointment scheduled and my truck in and out. He keeps me up to date with status of my service. More

by Terry Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
April 13, 2023

Shelby is a very nice person and great to work with. Her customer service is above and beyond. Very informative and keeps you in the loop to make sure you don’t think you’re forgotten about. More

by alpharichmond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
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