
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased a great vehicle for a great price and value at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text dealing and purchase interactions and the 250 mile trip from Grand Blanc, Michigan to Klaben Ford Lincoln in Kent, Ohio to pick up my Certified Pre-Owned 2019 Ford Ecosport Titanium 4WD. More
I had my bumper replaced after I was rear ended. I had also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure t also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure to get my car to the appointment I had at Magic City in Kent for the window tint. This took a lot of the stress and hassle away from me. Upon picking my car up at Klaben it was also detailed very nicely. I would definitely refer customers and use again myself if needed. Awesome to work with. More
I always use the valet service. It is a convenient service for me. Works smoothly! Loaners are always clean and smoke free. KIM Wolfram always keeps me updated and lets me know when my car is being r service for me. Works smoothly! Loaners are always clean and smoke free. KIM Wolfram always keeps me updated and lets me know when my car is being returned to home. More
Kim as usual was very professional and helpful. She was thorough in the check in process, looked for all discounts available and advised me of the approximate time I would be waiting thorough in the check in process, looked for all discounts available and advised me of the approximate time I would be waiting More
Klaben Ford has an excellent, customer-oriented service department! The technicians perform service extremely well, and Mona Crooks is a competent and friendly service advisor. department! The technicians perform service extremely well, and Mona Crooks is a competent and friendly service advisor. More
Was able to get me in a car reasonably easy even with being self employed, David was a excellent sales man, very friendly and helpful being self employed, David was a excellent sales man, very friendly and helpful More
Process was pretty smooth and Easy everything David said he was going to do he did and felt no big pressure but more of a willingness to make it happen for both sides he was going to do he did and felt no big pressure but more of a willingness to make it happen for both sides More
Entire experience was Outstanding. Thank you. It was a minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated custome minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated customers like they valued their business. The building was clean and had great places to wait if needed inside and outside. I like the patio. I only had to wait to be picked up by rental car and that was minimal and the whole rental car was arranged by Klaben. More
The guys that I worked with were great. Nick made sure that everything was taken care of for me through the insurance company and the rental car. that everything was taken care of for me through the insurance company and the rental car. More
Thanks Joe French and the Klaben service dept. for a very pleasant service experience. You guys make it really easy. No other place has come close! pleasant service experience. You guys make it really easy. No other place has come close! More