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Klaben Ford Lincoln

Kent, OH

5.0
14,735 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,735 reviews

May 05, 2021

We are on our 6th vehicle from Klaben! Matt was a great salesperson to deal with and helped us get the car we came in for today! Doug was a great help also in making sure we got a fair amount for our trade More

by laurjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Douglas Lewin
May 04, 2021

Mike is the perfect man to work with when purchasing a car, used or new. We have bought a number of cars from him over the last decade and always walk or drive away totally happy with our experience. More

by jjividen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Work was preformed to my needs. Price reasonable didnt have to wait very long for my appointment. Your website doesnt work very well. I am happy with the work even though it hasnt always been great. More

by gedaddy10
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
May 04, 2021 -

Klaben Ford Lincoln responded

Hello, my name is Pat and I am the manager at Quick Lane. I would like to thank you for taking the time to submit your review and for your candid feedback. I would like to learn more about the difficulty you experienced with our website so we can improve any issues and make it more user friendly. If you could spare a few moments and contact me, I would appreciate learning some additional information about the issues you experienced.. Thank you, Patrick Sandy psandy@quicklanekent.com (330)593-6800

May 04, 2021 -

gedaddy10 responded

Pat I could not rate Brian on customer service so I wrote his name in tried several times and wouldnt take the rating. No problems with Brian at all. Cliff Paugh

May 04, 2021 -

gedaddy10 responded

I just sent a note why this other one.

May 04, 2021 -

Klaben Ford Lincoln responded

Thank you Mr. Paugh

May 04, 2021

Nate is a great guy to purchase a vehicle from he is professional and hard-working.I would recommend going to klaben and getting a vehicle from Nate. More

by Edgeowner
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
May 03, 2021

Reasonable & timely service. Thank you, Steve & Bryan for your help. Everything went super smooth & ended up paying less than my quote & my car looks great! More

by Leg8784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lilley, Steve Workman
May 03, 2021

Excellent service!!! So simple to get my truck fixed , they worked with my insurance and they handled everything!! The auto body guys did a fantastic job! Looks like the accident didn’t even happen! More

by nikkibotsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
May 03, 2021

Klaben took care of me on a warranty issue with my Ranger and went out of their way to get me a loaner and communicated very well as the the availability of the parts needed and the timing for the completion More

by Mschindler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Halls
May 03, 2021

Wow !! I just wanna say THANK YOU VERY MUCH !!!!! To the Service Dept. and to Mike Brandvold he has done it again, he is totally awesome, I can't thank him enough for taking care of me and my car. Mike alw More

by Randy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

For over 20 years, Klaben sales and service has been excellent. Easy appointment scheduling. Courteous and friendly service. The on-line scheduling is very convenient.. More

by Rick58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
May 02, 2021

My salesman Michael Uzl did a very good job. The process went very smooth. Excellent customer service. Everyone we encountered was very nice and helpful. I will recommend this dealership and my salesman. I More

by pjuzl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
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