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Klaben Ford Lincoln

Kent, OH

5.0
14,812 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,812 reviews

December 13, 2020

What fantastic service from the moment I walked into the dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless More

by Tonyox23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Tonyox23, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 12, 2020

Very pleased with Tyler and the service Dept.Had my Nautilus picked up and they drooped off a mkc .What more could I ask for. More

by tonycitraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Dec 24, 2020 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2020

This is a great place to get your car worked on. I feel I can trust that my car is in good hands at quicklane. More

by jmastaso9409
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

December 12, 2020

Tyler did a great job listening to my concerns about the high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get i More

by JJM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Jjm, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 12, 2020

Great dealership.. Andy Bellian set me up with Terry Baughman and after I mentioned what features I was interested in and what items were of not interest to me Terry picked out a perfect match. I can't More

by REBENNETT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
Dec 24, 2020 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 12, 2020

Brian was great got me in and out in a timely manner excellent service thank you. What a great asset Brian is for your company More

by mav56ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

December 12, 2020

Louis was a great salesman to work with. When I asked for additional pictures or had questions he came through within minutes. Very easy process when working with Louis and Klaben Ford More

by Danmesenburgbros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello Danmesenburgbros, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 12, 2020

I have been coming to Klaben Ford Quick lane for a number of years, Pat has always taken excellent care of my vehicle service needs. I have recommended many of my friends and family to Pat knowing they will More

by calisteve21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2020

Thank you again for another great deal. Terry B is the best and will tell you the truth. This is my 3rd lease with Ford at Klaben More

by jeff pardee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 11, 2020

Travel from Pittsburgh to Klaben to get my Fords, done it twice now. There are dozens of Ford dealers along the way, and one 2 miles from my house, but Klaben does it right: Respectful, honest salespeople, q More

by DixonL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Denise Miller
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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