Klaben Ford Lincoln

Purchase used truck. Talked to salesman Nick on the phone, he worked with us to purchase our new truck. He was able to work within the payment range we wanted. All togethe Talked to salesman Nick on the phone, he worked with us to purchase our new truck. He was able to work within the payment range we wanted. All together my father and I had a very pleasant experience. More

Nick Schrader Nick did a great job in helping with my purchase. Friendly ,courteous,and a knowleable salesperson. Also a thanks for Rich Klaben for his personal tou Nick did a great job in helping with my purchase. Friendly ,courteous,and a knowleable salesperson. Also a thanks for Rich Klaben for his personal touch. More

Great Deal Had no problems got just what i wanted without any pressure to change my mind. Could not believe the great deal they were offering on a new car Had no problems got just what i wanted without any pressure to change my mind. Could not believe the great deal they were offering on a new car More

Wonderful service thank you Matt MoYers and Andy Bellian Wonderful customer service!!!! thank you thank you thank you!! We had another successfuk car buying experience. We will be back for another one! Thank Wonderful customer service!!!! thank you thank you thank you!! We had another successfuk car buying experience. We will be back for another one! Thanks again the bodzenski family More

Best car buying experience ever I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer ser I have studied “Best Un Class” cultures across 5 continents and purchased over 20 new automobiles. My experience with Klaben was the best customer service experience of all those purchases. And I would rate them along side the best performing organizations in any industry. Their culture is focused in delivering total value - and they exceeded all expectations. More

Awesome Job by all Why: Great price on my trade in. Great price on the new vehicle. Great team at Klaben to work with. Very knowledgeable and they make the process of Why: Great price on my trade in. Great price on the new vehicle. Great team at Klaben to work with. Very knowledgeable and they make the process of buying a new vehicle easy to understand. Loyalty program is very impressive. Highly recommended it. Easy financing. Special thanks to Nick Schrader, Rich Klaben, and Christine Klaben. Job well done. More

Great Job Huge selection, dealership did a great job and had a huge selection! Looking forward to working with this store more in the future! Great customer ser Huge selection, dealership did a great job and had a huge selection! Looking forward to working with this store more in the future! Great customer service! More

Excellent Customer Service experience with Tire Purchase I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, an I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, and helpful. Saved me a lot of time and effort and with the rebates on both the 4 tires and for using my Quick Lane credit card ($110 total!), I could not beat this pricing for the quality tires we purchased anywhere else. Tires were mounted and ready to go in a very reasonable amount of time with a prompt phone call notifying us the work was completed. We have also had positive experiences in the past with James at this Quick Lane location. With this kind of customer service and pricing we received from Pat (and James previously), we will definitely return for tire purchases in the future to Quick Lane in Kent, Ohio. More

Amazing Experience! I am really impressed with the quick comfortable service. Bringing in the car was super fast. The waiting room had fresh coffee and doughnuts! The I am really impressed with the quick comfortable service. Bringing in the car was super fast. The waiting room had fresh coffee and doughnuts! The technical assistant, Carli, was very friendly and helpful, giving me frequent updates. In the end, everything was fixed perfectly. More

Klaben, The Best Dealership Ever I have been buying/leasing from Klaben for over 12 years and I keep going back because it just keeps getting better. Whether it's sales or service th I have been buying/leasing from Klaben for over 12 years and I keep going back because it just keeps getting better. Whether it's sales or service the efficiency, attention to detail and always putting the customer first makes the experience a positive one. I recently turned in my Ford Escape and leased a F-150. It was as smooth a transition as I have ever experienced and I love my new pick up! Chris Moldas, my sales rep is a true professional and Richard Klaben is the kind of owner who makes the experience memorable. And Christine Klaben in finance makes the paperwork a simple and stress free process. If you are looking for the best deal with superb follow-up, I would recommend Klaben most highly! More