Klaben Ford Lincoln

GREAT EXPERIENCE I met Tyler Kline, a salesman, a week before we completed the deal on a 2016 Lincoln MKZ. I was feeling the loss of my 2010 that was totaled in an a I met Tyler Kline, a salesman, a week before we completed the deal on a 2016 Lincoln MKZ. I was feeling the loss of my 2010 that was totaled in an accident several weeks prior. Tyler was sensitive and understanding and found a car the same color that I liked even more than my old one. Also, he was not pushy but patient, giving me a chance to make up my mind. He worked with me on the price and we closed everything quickly and to everyone's satisfaction. Since then he has followed up by phone to answer any questions I might have. More

Exception... start to finish! I emailed Klaben after finding a vehicle on-line @ Klaben.com I received both a phone call and text message within 10 minutes. I spoke with Matt Moy I emailed Klaben after finding a vehicle on-line @ Klaben.com I received both a phone call and text message within 10 minutes. I spoke with Matt Moyers on the phone, and he (along with Chris Volk) texted me all the information I needed. I arrived at the dealership Saturday afternoon, and both salesmen answered all of my questions. I took the car out for a quick test drive, signed all the paperwork, and finalized pick-up details - all within an hour! When I picked up the car, it was clean and had a full tank of gas! I worked with Christine to sign all the final papers, and she was amazing! After about half an hour, I was driving home in my new car! This was the nest car-buying experience I have ever had. I will definitely buy my next vehicle here as well. Top notch! More

Oil change and recalls Very prompt and clean facility. Done when promised. Washed my vehicle. Nice waiting room with snacks and beverages. Gave me a ride home so I didn’t ha Very prompt and clean facility. Done when promised. Washed my vehicle. Nice waiting room with snacks and beverages. Gave me a ride home so I didn’t have to be there for hours. More

As Usual, our experience was awesome! We recently stopped into to Klaben to begin our search for a new vehicle. We were greeted like family and treated that way from start to finish. We u We recently stopped into to Klaben to begin our search for a new vehicle. We were greeted like family and treated that way from start to finish. We usually deal wit Kenny King, who recently retired. We were introduced to Nate Bryant who even at his young age treated us with the same family like treatment we were used to getting. He was friendly and very knowledgeable. Needless to say we left with a new vehicle and a new friend. We look forward to working with Nate again in the future. More

Great people,wonderful experience Louis, Jenn, and James all helped me with the transition to my new used car. I have had nothing but bad luck with vehicles over the years. The staff h Louis, Jenn, and James all helped me with the transition to my new used car. I have had nothing but bad luck with vehicles over the years. The staff helped find me find a dependable and affordable car with a warranty. I'm so greaful for everyone being so nice, understanding, helpful, and easy to work with. Thank you so much Ford employees. I would recommend for you to stop in and see them when you need a vehicle. More

Excellent James was amazing... He took care of everything I needed and being able to get a lift to work while my car was being serviced is an amazing service to James was amazing... He took care of everything I needed and being able to get a lift to work while my car was being serviced is an amazing service to offer to ur customers.... Thanks again and will be back for my next oil change... More

Ecellent experience Experience was excellent. Cost was reasonable as well. Gentlemen were through and explained things in detail. Took me out on the floor to show me w Experience was excellent. Cost was reasonable as well. Gentlemen were through and explained things in detail. Took me out on the floor to show me what needed to be done, the educational experience was very good. Very pleasant and personable young gentlemen. Will be back. James was excellent. More

Mike and the entire Klaben team are great My light came on to check the engine and I was able to bring my car in with no appointment and Mike was my service provider. He was very helpful and t My light came on to check the engine and I was able to bring my car in with no appointment and Mike was my service provider. He was very helpful and the problem was fixed. Mike and the team are always very helpful and are part of the treason that I have been shopping at Klaben for 15 years. While there I stopped over to see my salesperson, Roscoe, he is the best. More

Leased a new Escape quickly They had the vehicle I wanted. They answered all my questions. They took time to explain in detail all the features and made sure I knew how to use They had the vehicle I wanted. They answered all my questions. They took time to explain in detail all the features and made sure I knew how to use them. I have been coming here for years and drive past a couple of other ford dealerships on my way. More

Great place to get a new car The service is great and they really care about getting you a car that you will love. I bought a brand new Ford Fusion and love it! The service is great and they really care about getting you a car that you will love. I bought a brand new Ford Fusion and love it! More