Klaben Ford Lincoln

Fair treatment They treated me fairly and respected my decisions. They didn't harass me or make me feel pressured. It was overall a positive experience here. They treated me fairly and respected my decisions. They didn't harass me or make me feel pressured. It was overall a positive experience here. More

2018 Mkc and klaben I have leased or bought 10 vehicles and have always had a positive experience. Everyone at Klaben treats us as though we are family. I will be back fo I have leased or bought 10 vehicles and have always had a positive experience. Everyone at Klaben treats us as though we are family. I will be back for service and future purchases! More

Very nice staff. Not sure where I was to park or how the process works for an oil change, but I was immediately welcomed and given the info needed. Everything was expl Not sure where I was to park or how the process works for an oil change, but I was immediately welcomed and given the info needed. Everything was explained and James was very pleasant. Enjoyed the coffe and tea. More

Took vehicle in for service and bought two cars I've been coming to Klaben Service for years. Kim Wolfrom is knowledgeable and very helpful. My 10-year-old Taurus had 170K miles on it, and I decid I've been coming to Klaben Service for years. Kim Wolfrom is knowledgeable and very helpful. My 10-year-old Taurus had 170K miles on it, and I decided it was time to trade it in for a 2017 Escape. Dan Peters and Doug Carter were fabulous. They were so fabulous that the day I came in to pick up the Escape, my husband traded in his Chrysler Sebring for his own Escape! More

Professional, Courteous, and Friendly My experience relates to the overall attention to customer service with Professionalism, Courtesy, and Friendliness. It is always a pleasurable exper My experience relates to the overall attention to customer service with Professionalism, Courtesy, and Friendliness. It is always a pleasurable experience working with the Ford/Lincoln Service Center. More

purchased used f-150 first spoke with nate bryant then louis polos took over both were good to work with very happy with experince denise alcorn did good job to first spoke with nate bryant then louis polos took over both were good to work with very happy with experince denise alcorn did good job too More

Another Great Vehicle It was a pleasure working with Terry Baughman and Andy Bellian during my visit to Klaben Ford. I knew what I was looking for (New F-150). They showed It was a pleasure working with Terry Baughman and Andy Bellian during my visit to Klaben Ford. I knew what I was looking for (New F-150). They showed me their current inventory. They gave me a price, (that I felt was very fair). Wrote it up, and we were done. No high pressure sales. Didn't try to sell me more than I wanted. No extra anything. Terry delivered the vehicle as promised. Walk me through all the features and how to operate them. And even set up my phone for the "Ford Pass". Which is a great feature for all types of operations you can preform from your cell phone. Very happy with my experience. More

Leasing a new car Salesman Matt Moyers detailed all my options and helped me choose the one best for me and went to my car with me to show me all the important things. Salesman Matt Moyers detailed all my options and helped me choose the one best for me and went to my car with me to show me all the important things. More

Purchase used car Of all the car-buying experiences I have ever had, this one was by far the best. My wife and I each bought a used car, and both Dan Peters and Doug Ca Of all the car-buying experiences I have ever had, this one was by far the best. My wife and I each bought a used car, and both Dan Peters and Doug Carter worked with each of us very efficiently. These men are genuine, patient, and helpful. I highly recommend them. In the Finance Department, Jen Bowen efficient, helpful, and cheerful (despite the very late hour!), taking her time to thoroughly explain warranty options that were the best possible choices for me. More

Transmission problem Regularly deal with Kim Wolfram in Service; I can leave a voice message and know she will act on it. Transmission needed to be replaced; since the car Regularly deal with Kim Wolfram in Service; I can leave a voice message and know she will act on it. Transmission needed to be replaced; since the car was ten years old, we bought a one-year old car in superior condition. More