Klaben Ford Lincoln of Warren

Story of how I ford this dealership So here is my story...on Monday June 6th I went to HancockCounty Chrysler Jeep dodge in Newell, wv to exchange Compass Jeep Mercer for a bigger vehicl So here is my story...on Monday June 6th I went to HancockCounty Chrysler Jeep dodge in Newell, wv to exchange Compass Jeep Mercer for a bigger vehicle. The financial person messed me around for 4 days!!!!! He kept telling me all was good just waiting for final approval...Well on Thursday afternoon around 4pm I got told they can't count my second income???? Really money is money!!!! So do I recommend this dealership xxxx TO THE NO!!!!!! So on Friday June 10th my dad and I headed towards boardman, ohio to start shopping... We got lost and ended up in Warren,OHIO. We had to pee so we see a big ford sign and dad says well it's ford and we will find something there!!! He likes ford...lol...So 3 hours and a pee break later I was signing papers for a 2016 Ford Edge from Klaben Ford Lincoln Mercury!!! And guess what they had no issue with my second income, and even got 1.9 interest... More

Traded truck in for a car. Needed to downsize This is my 8th Ford I've either leased or owned. Alway happy. Mike Rumple made to process seamless and easy. He was able explain all of new technology This is my 8th Ford I've either leased or owned. Alway happy. Mike Rumple made to process seamless and easy. He was able explain all of new technology in my new vehicle. Overall very happy with the deal and vehicle. See ya in 4-5 year for a truck. More

Wonderful Experience Salesman, John Filkorn, was very helpful. He was low-key and did not pressure me, which I really appreciated. He has been great about following up w Salesman, John Filkorn, was very helpful. He was low-key and did not pressure me, which I really appreciated. He has been great about following up with me to make sure everything is okay with my new Escape and answering any questions I have. I was very happy with the price Klaben offered me on the Escape. I had been looking at a Honda CR-V and Buick Encore, and Klaben beat them on pricing and features offered on the vehicle. More

Excellent Sales All of the salespeople were courteous, friendly, very knowledgeable, and helpful. I was very satisfied with the efficiency of the purchase of a new c All of the salespeople were courteous, friendly, very knowledgeable, and helpful. I was very satisfied with the efficiency of the purchase of a new car. More

Used Car Purchase Mike Klaben and his team were able to quickly locate a vehicle meeting my specifications. Once the vehicle was located they worked with me to find a f Mike Klaben and his team were able to quickly locate a vehicle meeting my specifications. Once the vehicle was located they worked with me to find a financing option that fit my budget and were upfront through the entire process. I'm very happy with my new vehicle and the service from Klaben Ford. More

Service dept. Service Dept. checked all components of the electrical service, following a call to Roadside Assistance. Did not find any reason for failure. Will con Service Dept. checked all components of the electrical service, following a call to Roadside Assistance. Did not find any reason for failure. Will continue to monitor. More

Great Experience Salesman John Falkorn I have bee buying new and used cars for 35 and this one of the best experiences I ever had. John made us feel like family. No Salesman John Falkorn I have bee buying new and used cars for 35 and this one of the best experiences I ever had. John made us feel like family. No high pressure sales, and he praised Klaben dealership for there commitment to quality and service. I cannot say enough about John and the Klaben staff. More

service and service advisor John is always thorough and explains all work that is needed and completed. He always gets me in for an appointment at my convenience. I have been d John is always thorough and explains all work that is needed and completed. He always gets me in for an appointment at my convenience. I have been dealing with Klaben Ford & Lincoln for a long time. The reasons for this are the professionalism of John and the quality of the work performed by the service department. More

Tires I needed to replace my stock tires. The Service Advisor recommended a great set of replacement tires to meet my towing needs. Very satisfied with the I needed to replace my stock tires. The Service Advisor recommended a great set of replacement tires to meet my towing needs. Very satisfied with the recommendation and price. More

Great dealership. Very organized service center. They take good care of my car and time scheduling, and is the only place I would go to for servicing my Mkx Very organized service center. They take good care of my car and time scheduling, and is the only place I would go to for servicing my Mkx More