Klaben Ford Lincoln of Warren

I called mike as a referral from a friend. He was always very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! More

I have been a loyal customer of Klaben and Mike Urbania for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike makes the entire experience enjoyable. Every department has the utmost respect and integrity. This particular purchase required me to look at the vehicle at their Kent location and I found the same quality of customer service there also. Great family dealership and exceptional salesperson in Mike. Thanks again! More

My husband went first to check out the new Lincolns. He met Rich Lee who helped him look at the MKZ. The next day, I went back with my husband to see the car. Since Rich was not there, Mike Rumple helped met Rich Lee who helped him look at the MKZ. The next day, I went back with my husband to see the car. Since Rich was not there, Mike Rumple helped us. He was new but still did the best he could assisting us and writing things down to pass on to Rich. From then on, we worked with both men who did an excellent job. We are very happy with our car and the service we received. More

Mike Urbania was AWESOME!!!! He worked with me to get my payment and best price on my trade. My experience at Klaben was like no other dealership I purchased a car from. Everyone was super friendly and very payment and best price on my trade. My experience at Klaben was like no other dealership I purchased a car from. Everyone was super friendly and very helpful. Mike showed me every little detail about my escape. When I left the dealership I totally understood every feature of the car. Thank you Mike for such a wonderful and stress free experience. I will tell everyone to go to Klaben and ask for Mike!!! More

Rich Lee was friendly and informative. He went above to help me after another dealership shot me down. he was informative and helpful without being pushy or overly assertive. he has been great at follow u help me after another dealership shot me down. he was informative and helpful without being pushy or overly assertive. he has been great at follow up and offering future help. I would definitely recommend the dealership and Rich to friends/family or anyone i hear looking. More

Mike has been nothing but helpful and patient when I have looked for a vehicle. We bought my wife's Escape from him and the Edge that I just purchased. He also has sold vehicles to my father. Mike is an exce looked for a vehicle. We bought my wife's Escape from him and the Edge that I just purchased. He also has sold vehicles to my father. Mike is an excellent salesman that seems to be fair with treatment and prices. I have never felt like I was hustled when I purchased a vehicle from him. More

Amanda bayer and chuck potashnik were very professional and kind. They knew everything about Ford models and sold me a Ford Escape. I love the car and the flow of sales was accomplished in one day. I never and kind. They knew everything about Ford models and sold me a Ford Escape. I love the car and the flow of sales was accomplished in one day. I never owned a Ford and I am very happy and satisfied with my car. I would definitely recommend this dealership and their employees for a car purchase any day of the week!!!!!!! Kudos to a job well done!!!!!! Thank you!! More

Rich was very nice and informative. He did not pressure us into anything, and he let us make our own decisions. I would recommend klaben ford and richard lee to anyone who asks about purchasing a car. us into anything, and he let us make our own decisions. I would recommend klaben ford and richard lee to anyone who asks about purchasing a car. More

I purchased a car off Klaben Ford today! I bought a 2013 Ford focus and Gary James was my salesman. Gary took a lot of time with me and explained everything about the car. I was impressed with Gary's profes Ford focus and Gary James was my salesman. Gary took a lot of time with me and explained everything about the car. I was impressed with Gary's professionalism and how kind he was to me! I will never go anywhere else to buy a new car! I also would never service my car anywhere else, as I have been going there since I bought my 2010 focus, and I can tell you their service Dept. is #1 More

My boss has dealt with Mike Urbania many times in the past. I dealt mostly with Stacey Dennis. She was amazing! very personable, not pushy. If there was a question she couldn't answer, she went to get it past. I dealt mostly with Stacey Dennis. She was amazing! very personable, not pushy. If there was a question she couldn't answer, she went to get it from the owner. She worked very well with me to get the program that I wanted. She was an absolute joy to work with. Wonderful experience. I have already recommended her to 3 other people! LOVE my Lincoln MKX!! Thank you SO much!!! ~Jen Bramlett More