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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
984 Reviews

984 Reviews of Klaben Ford Lincoln of Warren - Service Center

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February 08, 2021

Called made appointment and got me in at a reasonable amount of time. Upon arrive I was greeted quickly and friendly. The wait time was not long and pricing was more then fair. More

by Jhockman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2021

Brought car home after getting an oil changes and fluids topped off and found car was low on coolant was not very happy and this isn’t the first time this happened More

by LYODER15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Renier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We take all comments seriously and review them with our team in an effort to continuously improve. I apologize for falling short in the recent services you described. As I stated during our phone conversation, we will make every effort to regain your confidence in the future. Feel free to reach out to me with any additional thoughts or concerns. We appreciate your business and value your loyalty. Mike Urbania (330)369-4444 extension 116

February 04, 2021

I brought my recently purchased 2017 Ford Edge in for it's first oil change, which was taken care of with no issues. I also reported an issue with a noise coming from the passenger side when the vehicle More

by MMOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 02, 2021

Our family has bought 10+ vehicles from Klaben Ford/Lincoln over the past several years. Their dedicated staff is truly professional in all aspects....from sales to service and all points in betw More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for being one of our valued customers! It is great to hear that we continue to go above and beyond your expectations and really help you out! We want to sincerely thank you for your business and we hope to see you here again down the road.

January 30, 2021

Great People, Great Service Department, Did what they said they would do, called to confirm what diagnosis was, fixed in a timely manner and Easy to Work with! More

by A1HI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford of Warren! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2021

I was thrilled with the time and effort that the service team devotes to making the experience great. John makes of point of explaining the process, the estimated amount of time necessary and offer to wash More

by Schubie73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for your kind review; we are happy to pass along your comments to John and the team here at Klaben Ford of Warren! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

January 28, 2021

The staff was efficient and kept me informed of the progress. I apologize i do not know his name. I have gone to a previous dealership and I like this one better. I will be back with my ford More

by Bensendog0202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 15, 2021 -

Klaben Ford Lincoln of Warren responded

Reviews like yours provide encouraging feedback. Thank you so much for choosing Klaben Ford of Warren as your first choice for service!

January 27, 2021

Great service , always lets you know what’s going on with your vehicle . Fantastic sales dept . The whole crew goes up and above my expectations . More

by OHGOLLY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, Rich Cupp
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2021

I have dealt with several Ford dealerships around the valley. Klaben Ford in my opinion is by far the best, from the sales department to the service department. They are courteous, good listeners wanting More

by kmac8394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for sharing your positive experience! We can't wait to see you again, have a great day.

January 25, 2021

Third car bought at Klaben and there sales and service department are top not notch. I recommend if you are looking for a deal, shop Klaben. More

by wheezie45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford of Warren! If you have any further questions, please give us a call. We're always happy to help!

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