"Amazing customer service "
Jim was amazing him and Mike helped me so much they knew how much I really wanted that car and they worked so hard to help me out and make that happen. I thank them so much
Other Employees Tagged:
"Pleasant experience "
Jim Valesky was helpful in the financing that would help me get a newer car with a low interest rate better than where I'd get one anywhere else and a monthly payment that I can afford , with that being said I would recommend klaben Ford a great dealership to buy a vehicle from and I will continue to go there for future vehicles .
"These people are decent."
Was reasonably impressed. Have had some quite negative experiences with other car dealers but these folks ameliorated the anticipated pain. Ms. Dennis and Mr. Valesky were both extremely competent and I got in an out of there on final test-drive/trade in transaction in less than an hour. Granted, I knew exactly what I wanted beforehand, so honestly it was not a super hard sell on their part. Was a little underwhelmed with my trade-in value, but Mr. Klaben made significant concessions and was ultimately happy with the deal. Very good to have boss on-site. Like the sign on President Eisenhower's desk, "the buck stops here". Thats (in my opinion) the key to good management and along with of course attention to detail. So I digress....I think this is a good dealership on the sales side. Have had no experience with the service department, so cannot comment on that.
My tires were cupped and attention was given by the service department on a previous visit with no changes. The second visit the cupping was obviously more pronounced and as a result management decided to give me four new tires at a very reasonable cost considering I put about 14,000 miles on the car since I purchased it.
I sent in a request online for info on a newer vehicle & 5 mins later I received a call from a salesman! An hour later I was sitting in his office viewing cars on their lot, test driving & later purchased a 2018 Ford Escape SE 4WD...I’m again, very pleased with this dealership & everyone I’ve ever been in contact with here. Thank you 😊
"Top notch dealer. "
Great overall experience. We have been utilizing Klaben Ford for maintaining and purchasing our fleet of trucks for several years and will continue to do so. And thanks so much again to our sales representative- Michael Urbania.
"Klaben Ford is awesome!"
I'm so happy with my new Ford Edge! Jim Valesky was so helpful and professional- he had earned my trust and respect from previous visits, and once again he did not disappoint! Paul Eberst was so helpful and patient showing me so many cars! From the owner, to the finance staff, to the service department - I'm always treated with kindness and respect at Klaben Ford. Many thanks for the exceptional service!
"First Ford. "
- Vincent Flask
Bought a 2016 fusion. Happy with the car, happy with the service, happy with the negotiations. Ask for Jim Valesky, he'll treat you right.
"Always A Returning Customer"
Jim Valesky makes the process of purchasing a car simple, and always goes above and beyond, at fulfilling my needs. Klaben always offers great pricing, great customer service, and a great service department.
The knowledge and support provided by Jim Valesky is top notch . Will be back again for my next truck. Looking forward to enjoying my new one.