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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
994 Reviews

994 Reviews of Klaben Ford Lincoln of Warren - Service Center

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August 02, 2016

Parts ordered Part ordered in in 2 days. In for pickup in 1 day later part ready when I came to pick it up. Great service dept. More

by JJNCJLUCKYDOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

The Works service John did a great job of making sure my car was serviced properly in a timely manner. He went over all that was going to be done and asked if I wanted More

by JBACAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Body repair of a brand new F-150 Brought truck in for repair to damage to roof in transportation, they told me the entire interior roof had to be removed, and the back window. When More

by gearvender
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Renier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kuttesch
Aug 04, 2016 -

Klaben Ford Lincoln of Warren responded

We are very sorry your experience was not satisfactory. We are committed to correcting your concern. Please contact John Renier at 330.369.4444 ext. 133 at your convenience. He will be able to assist you further with arrangements to fix the issue.

July 25, 2016

Oil change I did not purchase my Explorer from Klaben Ford but I have it serviced there. I am always treated as though I buy all my cars there. They have a ver More

by JSC1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2016

Service dept is manned with HONEST & Caring people. I had a schedule appointment to get my window fixed. It turned out when the door was taken apart, I did not need a new part. Service man fixed & sav More

by JACKIEREEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2016

oil change perfect service would not go anywhere else been dealing with Klaben Ford over 20 years everybody treats you like family all my family shops and goes More

by NDOMINIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
July 19, 2016

Great group of people The people there and the customer service is amazing I don't think I would go anywhere else. From the time I bought my car, to the time I needed my fi More

by ATINGLER729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
July 19, 2016

Service Stopped in without an appointment and received the service I requested in a timely matter. Have never been disappointed. Always friendly, prompt and e More

by BLAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2016

The service dept. is always helpful. Klaben will always go out their way to help a buyer in need of a vehicle, always respectful, and friendly towards their customers. I would never go an More

by jagodog66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Great Everyone at klaben is great service advisors are very polite service was quick great experience would recommend this dealer for sales and service gre More

by BHEIM0284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
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