4,704 Reviews of Klaben Ford Lincoln - Service Center
Fast, efficient and reasonable. Ally greeted us and was very courteous. She made sure we were comfortable and offered coffee while we waited. She also kept us informed as the oil c Ally greeted us and was very courteous. She made sure we were comfortable and offered coffee while we waited. She also kept us informed as the oil change and tire rotation progressed. We won’t go anywhere else. Even though it’s a 40 minute drive. It’s worth it! More
First of all the service on my car was very professionally done and efficient. But after that I was so impressed that a representative of Klaben drove all the way out to Green to install windsh professionally done and efficient. But after that I was so impressed that a representative of Klaben drove all the way out to Green to install windshield wipers which had accidently been forgotten with the original service. Who does that? I will be sure to think of Klaben when we’re ready to purchase our next car. More
Great service and the most pleasant employees I have ever dealt with. This was my first time with Klaben but will continue to have my Lincoln serviced there. dealt with. This was my first time with Klaben but will continue to have my Lincoln serviced there. More
Tyler was very knowledgeable and kind. He and the whole team listened to my concerns and were conscious of my time He and the whole team listened to my concerns and were conscious of my time More
Even with a difficult repair, I was updated daily by my excellent service technician. My truck’s mechanical issues were all corrected. excellent service technician. My truck’s mechanical issues were all corrected. More
We are extremely happy with the service experience at Klaben. Kim, our service rep, always does a great job of explaining the services required. She takes the time to answer our questions and we never s Klaben. Kim, our service rep, always does a great job of explaining the services required. She takes the time to answer our questions and we never seemed rushed even though it is evident that she is extraordinarily busy. We were having a major recommended service level performed and the work on our car was not completed until after 5:30 pm. We have almost an hour drive to the Klaben location, but Kim had no problem staying after the 6 pm closing. When we arrived, she still took the time to explain the repair work performed and to process our Fordpass discounts. Her attitude is always so helpful and pleasant, you would never know that she was working after closing even as it approached 7 pm. No matter the time of day, she is always willing to do whatever it takes to make her customers happy. We completely trust her recommendations and really appreciate her extraordinary efforts. More
Klaben always provides a friendly and efficient check in and out process. They schedule things well and wait times are very reasonable and out process. They schedule things well and wait times are very reasonable More