4,789 Reviews of Klaben Ford Lincoln - Service Center
Our service advisor is always pleasant and seems to be really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! More
Brought truck in for warranty work, fast friendly check-in , and repair was done in a reasonable amount of time. check-in , and repair was done in a reasonable amount of time. More
Scheduled my car for service due to a recall. The service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes. I agreed to bring the car in and to wait for it. I waited for my vehicle two hours and 15 minutes only to be told that one of the main parts needed for the recall was not in stock. They had used the last part they had in stock the day prior. Needless to say, I was very disappointed after having waited for over two hours and having driven 40 minutes each way to get to the dealership/service department. I was told that I would receive a phone call once the part is in stock. It has been a few days and I am still waiting on a call. More
Very friendly and attentive. Service was spot on. The facility was very clean and the waiting room comfortable facility was very clean and the waiting room comfortable More
Very professional service advisor. No issues, actually Received truck back before it was promised. Thanks Tyler! Received truck back before it was promised. Thanks Tyler! More
I had an appointment, was in and out quickly. She told me I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather com I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather comes or before something happened to the bad tire. After discussing I went with the new tires, she made sense. More
Everyone are always polite. Takes time with inspection of the car and inform you of the time the work will be done. of the car and inform you of the time the work will be done. More
I am semi disabled and Kim Wolfram always makes my visit as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean an as physically easy and comfortable as she can for me. I really appreciate her thoughtfulness. Klaben's service is top notch and provides a clean and safe waiting room where I can wait for my car to be finished. More