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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,319 Reviews

5,319 Reviews of Klaben Ford Lincoln - Service Center

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March 23, 2022

Kim Wolfram, Lincoln service advisor is extremely pleasant, competent and most helpful with servicing my Lincoln MKC. More

by redbuckeyetree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2022

Kim Wolfram is in the perfect spot in the service department. She is the first person you see when you walk in the door. She was very nice and helpful as soon as I walked in. She took care of me the More

by Doug Brode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi Doug, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Mar 25, 2022 -

Doug Brode responded

Thanks again

March 23, 2022

Kim is great to work with! Always helpful with any problem my vehicle have and makes it work with my schedule. She always walks me threw everything they are going to do before More

by Amorgan0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2022

Sales and service at Klaben are always top notch. It is always a pleasure when working with Mona. More

by anitaebarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2022

Always takes care of what I need done and you can talk to them just like talking to friends you have had for a while More

by Folan44241
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 22, 2022

Everyone is always friendly and helpful. The waiting area is nice and clean. Great service More

by dawn2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Have never had bad service. Kim Wolfram is extremely knowledgeable, and very friendly and helpful. I have purchased and/or leased my last 4 vehicles from Klaben Ford over the pa More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Klaben employees are very courteous and friendly. I appreciate their follow up on the service too. More

by GROTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2022

Kim was very friendly,knowledgeable . Explained every thing very well and so easy to work with. More

by mjej30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

March 21, 2022

Tyler Schultz makes coming to Klaben for service a positive experience. he really is a very professional and courteous young man! More

by jjohnston11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Mar 23, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

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