Klaben Ford Lincoln - Service Center

Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More

As usual, I was met by the service advisor promptly and checked in without any undue pressure. Service was completed as requested and I was on my way. checked in without any undue pressure. Service was completed as requested and I was on my way. More

I have been a customer for years and have always been treated with courteous and professional staff from sales to service. I will keep coming back for this reason. Keep up the good work! treated with courteous and professional staff from sales to service. I will keep coming back for this reason. Keep up the good work! More

Very pleased with the service It was completed on time and done Satisfactorily. It was completed within the time that I was told it would be done and was updated as necessary. and done Satisfactorily. It was completed within the time that I was told it would be done and was updated as necessary. More

I use Klaben for all of my automotive needs, whether it's a new purchase or maintenance. They always take care of me. Kim is the best! a new purchase or maintenance. They always take care of me. Kim is the best! More

The woman in service got me a same day appointment at their second facility- Quick Lane. The service was fast and courteous. The price was high but the speed and ease was compensating. Next time I would their second facility- Quick Lane. The service was fast and courteous. The price was high but the speed and ease was compensating. Next time I would shop around for a better price if I have time. More

Brake service. Initially gave good review. Turns out service done poorly. Brake pad only contacting top third of one rotor. Went back to get problem resolved and was told I would have to set a new appoi service done poorly. Brake pad only contacting top third of one rotor. Went back to get problem resolved and was told I would have to set a new appointment. This is a problem that could have been resolved in less than an hour. Now I have to find a new service provider and spend hundreds of dollars more to have brakes done properly. More

Nick was very easy to work with! He helped me navigate through my contact with the insurance company without making me feel stupid. Also noticed that I left my handicapped parking tag in the rental vehic through my contact with the insurance company without making me feel stupid. Also noticed that I left my handicapped parking tag in the rental vehicle and removed it for safekeeping. Much appreciated! More