5,368 Reviews of Klaben Ford Lincoln - Service Center
In my dealings with the service department i have always gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. More
Great experience as usual at Klaben service department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. More
1. Better communication would have been appreciated. 2. 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left al 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left alone. More
I had made a 10K mile service appointment on line through Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mi Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mike Brandvold our assigned advisor was available. Mona indicated she would try to locate him. Mona returned and indicated Mike would be available shortly and asked if she could begin an initial inspection of our vehicle. Mike soon arrived and continued on with the inspection and write up. Within a few minutes my wife and I were out the door with an agreement to pick-up our vehicle at 3:00pm. Upon arrival at 3:00pm we were greeted by Mike. Mike and I along with my wife discussed the new Mustang Mach e that was parked outside. Mike was quite knowledgeable of the Mach e. Upon completion of paperwork; Mike walked us out to our completely washed and serviced Edge. Mike thanked us for our business; we thanked him for his efforts in maintain our continued complete satisfaction his professionalism and with Klaben’s service department team. What a great place to do business! More
They changed the oil and rotated the tires. They filled the wiper washer fluid. They checked the lights. They checked the tire treads. They washed the vehicle. They changed the settings for the daytime run the wiper washer fluid. They checked the lights. They checked the tire treads. They washed the vehicle. They changed the settings for the daytime running lights. I don’t know why they did that. Hope they don’t do it the next time I have the oil changed More
They did what you would expect.They took me in for an They did what you would expect. They took me in for an oil change and were finished before their time estimate Very thorough and professional. They did what you would expect. They took me in for an oil change and were finished before their time estimate Very thorough and professional. More
Great service , the best , I've always liked Klaben , there service department and dealership , they care about your car and your safety, and your concerns about your car/truck there service department and dealership , they care about your car and your safety, and your concerns about your car/truck More
Klaben did a great job on my car repair. Nick was great. He was kind and efficient. The job was finished quicker than expected and looks great. He was kind and efficient. The job was finished quicker than expected and looks great. More
Everything and Everyone was perfect That’s why we keep coming back to Klaben. Been a customer for almost 30 years. No other dealership for us coming back to Klaben. Been a customer for almost 30 years. No other dealership for us More
Work was preformed to my needs. Price reasonable didnt have to wait very long for my appointment. Your website doesnt work very well. I am happy with the work even though it hasnt always been great. have to wait very long for my appointment. Your website doesnt work very well. I am happy with the work even though it hasnt always been great. More