Klaben Ford Lincoln - Service Center

Excellent customer service Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and fixed everything to my complete satisfaction. More

Joe walked us through the entire process, even when there was a hiccup, he got in infront of the problem. He keep us informed throughout the process. Great people, would recommend you business and people hig was a hiccup, he got in infront of the problem. He keep us informed throughout the process. Great people, would recommend you business and people highly. Thanks to all Especially Joe Ron & Sandy Lauber More

I always receive great service when I have my car repairs done Thank you for you work and dedication during this pandemic. I was taken home by an employee and do not know his name but I would like to thank h done Thank you for you work and dedication during this pandemic. I was taken home by an employee and do not know his name but I would like to thank him as well. More

easy and 2nd lease. easier than first. Klaben staff are the best. have never had a bad experience. That's about it for now. Thank you again. 2nd lease. easier than first. Klaben staff are the best. have never had a bad experience. That's about it for now. Thank you again. More

Another awesome experience Klaben is always responsive to my car needs - Kim is particularly awesome! She is always helpful, keeps my car running perfect after 80k miles so far. Klaben is always responsive to my car needs - Kim is particularly awesome! She is always helpful, keeps my car running perfect after 80k miles so far. Thank you again! More

Purchased my Lincoln MKX at Klaben and have always had service performed there. Excellent group of people and always had great service and I trust their advice. service performed there. Excellent group of people and always had great service and I trust their advice. More

Mario is great. Been very impressed with the level of service I got....Keep up the good work! Extremely professional and very fair on the price. And the loaner was Been very impressed with the level of service I got....Keep up the good work! Extremely professional and very fair on the price. And the loaner was great! More

I gave Brandon a call down at the body shop and he got me in quickly for an estimate. The estimate and the time frame was less than the other 3 body shops I visited. Brandon even took care of the rental car in quickly for an estimate. The estimate and the time frame was less than the other 3 body shops I visited. Brandon even took care of the rental car reservation. It was a stress free experience and for that I will make the 35 min drive anytime I need body work. More

#1 in Customer Service!! Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definit Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definitely return to Klaben Ford for my service needs in the future. More

Concierge Service Kim Wolfram and the team made the service process a breeze. They were kind, efficient, on time and communicated well through out the entire process. Kim Wolfram and the team made the service process a breeze. They were kind, efficient, on time and communicated well through out the entire process. More