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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,334 Reviews

5,334 Reviews of Klaben Ford Lincoln - Service Center

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February 14, 2020

Fast, friendly and affordable service I wanted an option added to my vehicle and Klaben was able to do so quickly and affordably. I am really enjoying my new EcoSport. More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2020

Five Stars I brought my car in for a scheduled maintenance and the team provided me with some knowledge about my car and dealt with an issue that I was unaware More

by Khaled Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Fixed in a jiffy I had been notified about a couple of recalls on F-250. Called Mike Brandvold he already new about everything got me in fixed a couple things and orde More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Chapman
February 10, 2020

Awesome bunch I have been buying my vehicles from Klaben for years. The service team goes way above and beyond to make sure everything is working properly on my Fus More

by doedoe3928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
February 09, 2020

Very good I am very happy with all the service and employees at Klaben ford. I have used their srvice department before and have been pleased every time. More

by GASGIRL19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2020

I have been a longstanding customer of Klaben Ford for years because of the friendly and professional employees that work there in New, Used, Service And Collision Center. More

by sandyhengeli
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
February 09, 2020

Always a great experience! I wouldn’t take my car anywhere else for service and I wouldn’t see anyone, but Kim Wolfram in the service department. More

by nickj44224
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loretta
February 07, 2020

Great service that day. You have the cleanest facility that I have ever seen for a dealership / service department. Love the treats you offer to your customers. More

by debrabliler
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Batten
February 05, 2020

I bought my Lincoln September of 2019 from Doug Carter....AWESOME experience.... I had an oil change done Jan 28th, 2020....Mona helped me out....AWESOME service.... I have absolutely no regrets do More

by joeworks4u
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
February 05, 2020

Quick, Efficient, and Friendly Always a pleasure working with the service department, getting rides to and from work, and getting good service. Klaben Ford has great customer servi More

by Tom H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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