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5,375 Reviews of Klaben Ford Lincoln - Service Center
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October 18, 2019
F150 Vibration I recently purchased a new F150 from another dealer. When I noticed a vibration I took it back to that other dealer. They did not fix the issue. I I recently purchased a new F150 from another dealer. When I noticed a vibration I took it back to that other dealer. They did not fix the issue. I then took it to Klaben. The guys in the Service department there were outstanding. They provided great customer service and took the time to test drive with me to identify the vibration. They then took the time to fix the issue, which required replacing tires. They were upfront and honest with me. As a result they have earned my business. More
by CSHANAFELT528
Verified Customer
October 18, 2019
Great service, it never fails to impress Mike Brandvold there is no one better! Always helpful, attentive and courteous.Normally I wouldn't use a dealer for service issues. Mike makes the di Mike Brandvold there is no one better! Always helpful, attentive and courteous.Normally I wouldn't use a dealer for service issues. Mike makes the difference. The whole Klaben Ford team is amazing! More
by larocco
Employees Worked With
October 18, 2019
Good people, good service Routine service (oil change, rotation, etc.) Happy with the results. They just rolled out a new service if you have a Lincoln where, in addition to th Routine service (oil change, rotation, etc.) Happy with the results. They just rolled out a new service if you have a Lincoln where, in addition to the car wash, they will sweep and do a once over of the interior. They did a great job. Have patience if you want this service though. It's a new service and I imagine just about every Lincoln owner is requesting it. If you have the time, I'd drop your car off and have them call you instead of waiting around. Depending on the number of customers, it could be a while. With that being said I am very happy with the result. More
by Sdougherty19
Employees Worked With
October 17, 2019
Service was done quickly I give the service a good review. The car it self is another story. With only 55000 miles car has had to many major issues. I bought this car to have I give the service a good review. The car it self is another story. With only 55000 miles car has had to many major issues. I bought this car to have a piece of mind that my wife would have a safe dependible car. That hasn't been the case and can't wait till it's paid off. Service department has been great with everything. More
by Harryholt0
Employees Worked With
Tyler Schultz
October 16, 2019
Fast and friendly service! I just love how friendly and warm everybody are they all treat you like family! I moved last year about an hour away ! I still plan on taking my car i I just love how friendly and warm everybody are they all treat you like family! I moved last year about an hour away ! I still plan on taking my car in for service to KLABEN ! I strongly recommend Klaben Ford they are a 5 star dealership !!!! More
by wasp
Employees Worked With
Other Employees :
Bob Paytas, Brandon Pritchett
October 16, 2019
Thank you! I had an issue where my car engine faulted. Tom and Brandon got me in immediately, got me a rental car and got me back on my way within approx 2 hours I had an issue where my car engine faulted. Tom and Brandon got me in immediately, got me a rental car and got me back on my way within approx 2 hours of the fault. The car was in the shop for a few days where it was looked over and fixed. Thank you to the exceptional team there! More
by CAPTAINSOLO1979
Employees Worked With
Brandon Pritchett
October 16, 2019
great service there was some confusion when scheduling my appt, with my service guy Mike. he was not available, so they scheduled me with Joe. I was confused why? b there was some confusion when scheduling my appt, with my service guy Mike. he was not available, so they scheduled me with Joe. I was confused why? but when I showed up, Mike was the man to see. He changed my appt to him. that was great. mike is the one I am used to dealing with More
by LISALISAMARIE55
Employees Worked With
October 16, 2019
disappointed with length of service (4 days) for new battery I have always been very happy with Klaben service. This time, however, I was not. I use my vehicle for work, which means all of my tools are stored I have always been very happy with Klaben service. This time, however, I was not. I use my vehicle for work, which means all of my tools are stored in the trunk. These include tapes, mud boots, flags, pruners, etc. When I dropped the car off and we all assumed it needed a new battery (and it did), I never dreamed it would be at Klaben for (4) days. Even though a rental car was supplied, my whole work week was horrible without access to the tools in my trunk. Had I thought Klaben would take (4) days to assess the condition of my battery, I would have taken my tools, etc. and not been as inconvenienced. NOT A HAPPY CAMPER. More
by Catherine A Serafin
October 15, 2019
Jeep looked great My Jeep Cherokee Sport had some body damage that required extensive repairs. Brandon kept me informed during the 2 1/2 week procedure. He had the rent My Jeep Cherokee Sport had some body damage that required extensive repairs. Brandon kept me informed during the 2 1/2 week procedure. He had the rental car company meet us there to drop the car off and arranged from them to pick up when my car was done. He worked around my 12 hour night shift schedule and understood the importance of me picking up my Jeep when I had a day off. My Jeep was detailed inside and out to include the tires. I was very worried about "noise" after you start removing parts, but so far, everything is great. Would recommend Klaben Body Shop. More
by MSGLisaCole
Employees Worked With
Brandon Brinko
October 15, 2019
Excellent...Efficient My service was quick and efficient. The Klaben Team did a great job an had my car back in an hour. Seemed routine for them but I didnt loose a hole da My service was quick and efficient. The Klaben Team did a great job an had my car back in an hour. Seemed routine for them but I didnt loose a hole day of my life due to vehicle issues. More
by raottar1966
Employees Worked With
