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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,356 Reviews

5,356 Reviews of Klaben Ford Lincoln - Service Center

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November 22, 2018

Great staff easy to work with and very knowledgeable Great dealership professional service staff. Wish I would have leased my last lincoln from klaban ford lincoln Rick klaban is a true professional an More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
November 22, 2018

Great Service Had an iss wth rear window wiper and talked with Mario about what was needed t fix. He set me up with an appointment. Called to say I would be late More

by Car guy, dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
November 21, 2018

Always deliver the best service I take my truck, my company car, and my wife’s SUV to Klaben because they do it right. No BS, no hassle, very flexible schedule. Always satisfied.... More

by jeffhunt101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Kyle Sott, Brandon Pritchett, Brian Thompson
November 21, 2018

Excellent Service! As usual my experience with Klaben service was excellent. I went in for an oil change, but upon further investigation needed a tie-rod, which was luc More

by Catherine A Serafin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
November 20, 2018

Repairs done in a timely manner. We always deal with Kim Wolfram and she is very patient and helpful. We feel your service is very professional and reliable. Our family has dealt with More

by bhilst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Service Done Right It is always a pleasure to take our Lincoln to Klaben Ford Lincoln for service. Our service adviser, Mike Brandvold, is the best service adviser in th More

by Zephyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Absolutely Amazing!!!!! It is always a pleasure to visit Klaben Ford Service. Our advisor Mike Brandvold is the best service advisor ever. Mike is always on top of things and More

by rbennett127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Airbag replaced with no problems Took my 2010 Fusion to Klaben for the airbag recall and was provided a rental car for almost 4 months. When the airbag was available - they replaced More

by JEFFMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
November 19, 2018

Confidence The service team at Klaben in Kent makes you feel at ease, and they carefully explain your service options in a professional manner. I am always confi More

by iheartgallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Justin Stinnett is the best! When my son hit a pothole and the car was undrivable, Justin got us all taken care of and back on the road the next day. We are consistently pleased w More

by ERINLATINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Justin Bolen, Nick Johnson
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