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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,499 Reviews

5,499 Reviews of Klaben Ford Lincoln - Service Center

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February 21, 2019

Gaskets / Seals An oil leak was discovered during a recent visit. Klaben put dye in the oil to help determine the leak's location. I came back several days later f More

by Dan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
February 19, 2019

Easy and comfortable It amazes me that from the time I pull my car into the bay the time I leave everything is handled for me. All I have to do he's got a cup of coffee an More

by GENE.MICELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
February 18, 2019

My Boys & Mona We are a Ford family and I’ve been leasing with Klaben and #teamroscoe for almost 10 years. I hated dealing with car salesmen before I met Roscoe! I’v More

by Clange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
February 18, 2019

Awesome! Folks were more helpful than I expected them to be and I really enjoyed the waiting room. It’s set up nicely and I appreciated the coffee and doughnut More

by redwayne7121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
February 17, 2019

Great service. I went in for an early morning oil change and found out I needed a service for 60,000 miles. So they were able to get me in the same day. All went wel More

by KASMARSCAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
February 16, 2019

First Maintenance Appointment So I’ve been dealing with Roscoe “Rick” Woodberry for a few years now and he never disappoints. I recently purchased a used car from him and had to br More

by yourcustomersfavoritecustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
February 14, 2019

Finding the problem I went in for an oil change and a "noise". The service department quickly diagnosed the problem, and Brandon very efficiently got me into a rental, al More

by Darla11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
February 14, 2019

ELECTRICAL Mike got my F150 electrical issue covered through ford for a $100 deductible, great job! I will use the service center again and highly reccomend! More

by pkgdelivery1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Oil pan Everyone was top notch! I received a quality rental car and with loyalty link it cost me nothing. Kim is always knowledgeable and very friendly. More

by BARNO8053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
February 14, 2019

Convenient! It was great being able to drop my car off before work and pick up later in the afternoon. Carli even gave me a ride down the street to work after dro More

by barimidgett82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
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