Klaben Ford Lincoln - Service Center

Bad starter called Tom Alcorn, fixed A.S.A.P. Very cold morning couldn"t start my Snow Plow Truck,(12,5 yrs, old). Son in Law tapped on starter truck started, Tom Alcorn said don"t shut it off bri Very cold morning couldn"t start my Snow Plow Truck,(12,5 yrs, old). Son in Law tapped on starter truck started, Tom Alcorn said don"t shut it off bring it in. Truck in and out the next day, transportation provided. Service Advisor Kim Wolfram completed my paper work including rebates,incentives on line which is (extremely-helpful) upon exit. Work was done correctly. More

Service and Purcahse A+++ Klaben is friendly and honest. They are transparent and easy to work with. Ty Davis was patient and honest. He went out of his way to find me the righ Klaben is friendly and honest. They are transparent and easy to work with. Ty Davis was patient and honest. He went out of his way to find me the right car for the right price. I also used the maintenance department and Carli was wonderful and helped me pick new tires. She was amazingly patient while I decided if I was going to get a new car or I I would need a rental. Both Ty and Carli were professional and knowledgeable. More

Highly recommend I take my Ford Focus to Klaben in Kent all of the time. That is the only service center that I use. Everyone is professional. This visit I worked with I take my Ford Focus to Klaben in Kent all of the time. That is the only service center that I use. Everyone is professional. This visit I worked with Sean and he always kept in the loop and told me about the progress of the repair of my car (pretty much daily while it was there). He is very pleasant to work with and I highly recommend him. The service center has recommended courses of action for various problems and even tried to fight on my behalf to corporate about a maintenance plan issue. As long as I have my car it will be serviced at this center. Highly recommended! More

Best Service Ever My visit was to get a routine oil change and tire rotation. I came in on one of the coldest Saturdays of the year and service was great. Everyone was My visit was to get a routine oil change and tire rotation. I came in on one of the coldest Saturdays of the year and service was great. Everyone was friendly and kind. Service was fast and pleasant. Best Service Ever! Thank you More

excellent service all the way great customer service I couldn't of asked for more and they sure helped out alot because I had no idea what all was wrong with my 1997 Yukon as I had great customer service I couldn't of asked for more and they sure helped out alot because I had no idea what all was wrong with my 1997 Yukon as I had resently purchased it for a neighbor More

Excellent Repair Shop Steve and the team treated me very well and kept me informed during the repair process. I initially was coerced by my insurance company to go with an Steve and the team treated me very well and kept me informed during the repair process. I initially was coerced by my insurance company to go with an (in-house) repair shop, but I have heard of Klaben Body Shops’ work before and had seen them repair brand new dealership cars when they got damaged. You cannot tell anything was every damanged on my car, the fenders are perfectly aligned and the paint is indistinguishable from the surrounding factory paint. They did a great job! More

Good Experience Always had a good experience at this dealership. My service advisor was nice and gave me periodic updates about the service being performed and an es Always had a good experience at this dealership. My service advisor was nice and gave me periodic updates about the service being performed and an estimated time of completion. More

Great Service. My truck was serviced quickly and properly as it always is. That’s why I keep going back. The service scheduler did a great job and the work was compl My truck was serviced quickly and properly as it always is. That’s why I keep going back. The service scheduler did a great job and the work was completed on time. Very pleased. Thanks to all. More

Great customer service My service advisor was Joann and she gave exceptional customer service. She explained everything needing done to my car and provided all options for My service advisor was Joann and she gave exceptional customer service. She explained everything needing done to my car and provided all options for quality products and the best price. Very friendly people. More

Oil change and inspection. came for an oil change and tire rotation. good service friendly staff (Floyd) did have one issue, and Floyd resolved it quickly. WIll be back. came for an oil change and tire rotation. good service friendly staff (Floyd) did have one issue, and Floyd resolved it quickly. WIll be back. More