Klaben Ford Lincoln - Service Center

Service of F-150 Taking my Ford F-150 in for service is always a pleasant experience. My salesman Dave Mott is always accommodating in fitting me in on my busy schedul Taking my Ford F-150 in for service is always a pleasant experience. My salesman Dave Mott is always accommodating in fitting me in on my busy schedule. More

Awesome Klaben service only place to go. The writers and techs.are the best around,Mike b. knows it all tells what you need what can wait and does with a smil Klaben service only place to go. The writers and techs.are the best around,Mike b. knows it all tells what you need what can wait and does with a smile as always what great guy to work with. I had an issue with my alignment gave to Eric fixed and now drives fine. while went sales to talk to Chris m. and Terry C. What a great all around family dealership. More

1st service I dropped my car off for service,my car was taken before I could retrieve my proof of insurance.Kim was going to locate my car so I could get the ca I dropped my car off for service,my car was taken before I could retrieve my proof of insurance.Kim was going to locate my car so I could get the card. That's when I ran in to Bob Paytas.who offered us a ride to the shopping center Bob called us and picked us up when our car was done.I have never had a salesman go out of his way like that when there was nothing to gain.Thanks to Bob and klaben ford service department it made our day a pleasure. THANKS Chuck & Dolly More

Expedited Schedule for Warranty Work My new Fusion Platinum experienced issues with the power windows not closing with One Touch. They were bouncing back down to 3/4 open. The service d My new Fusion Platinum experienced issues with the power windows not closing with One Touch. They were bouncing back down to 3/4 open. The service department was booked heavily for the next several days but they squeezed me in to get a timely resolution before the weekend. The reprogramming of the windows has been effective thus far, a week after the service work. I appreciate that the Klaben service department prioritized this work and were able to schedule it promptly. Mona asked me if I also wanted a complimentary car wash with the service and reviewed the Vehicle Report Card with me before I departed. More

Klaben service center The service center is very good. My problem is with Ford. I am getting more disappointed with Ford products. The quality of even the lug nuts are b The service center is very good. My problem is with Ford. I am getting more disappointed with Ford products. The quality of even the lug nuts are bad. My car has only 36000 miles and the lug nuts are failing? My husband has a Mustang and we didn't know it had no spare tire! Too many bean counters at Ford now. I highly dought if my next car will be a Ford. Sorry Klaben, you are an excellent dealership but Ford is getting to be disappointing. More

Did not have any serious problems. Mona was very very kind, professional and I left with my windshield- nice job, nice job, my experiences have been rocky. So when I leave in an hour an Mona was very very kind, professional and I left with my windshield- nice job, nice job, my experiences have been rocky. So when I leave in an hour and back to work by 8:30 I am happy More

Excellent service as usual Tom Alcorn took the time to ride along on a test drive to make sure the problem was fixed to my satisfaction. Good customer service Tom Alcorn took the time to ride along on a test drive to make sure the problem was fixed to my satisfaction. Good customer service More

excellent service i didnt have an appointment for my car to be serviced. the gentleman who took care of me checking in back in July was very friendly and courtious and i didnt have an appointment for my car to be serviced. the gentleman who took care of me checking in back in July was very friendly and courtious and didnt make you feel that you needed an appointment. the waiting room was very comfortable and was checked in on from time to time. thats what customer service is all about. when i left i felt like there was no worries with my car and everything was good.. i leased this car back in oct 2016 with really no time to waste since my other car was totaled. Mike Cooney was also great with his help with getting me a car! More

Beyond expectations Bought the car from a distance away, Klaben went well out of their way to make the service experience pleasant and pain-free. Extremely well done - gr Bought the car from a distance away, Klaben went well out of their way to make the service experience pleasant and pain-free. Extremely well done - great to deal with real humans. More

First Time I Gave Them 5 Stars During past visits I was always made to wait for my service adviser (while other advisers were available) and then it seemed like sooooo much red tape During past visits I was always made to wait for my service adviser (while other advisers were available) and then it seemed like sooooo much red tape just to get my car basic oil change. With Mike Brandvoid this time it went like a dream! Service was done quick and easy! More