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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,366 Reviews

5,366 Reviews of Klaben Ford Lincoln - Service Center

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September 26, 2017

Excellent Service Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that I have. Even though it is a More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Very good! Helpful! Did a great job explaining things. Very fair! She explained about tire pricing also as I will need to get these in the future. She takes the time to e More

by CAROLINA3MOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

great service short turn around friendly quick service and a visit from Dan Peters to just chat for a few minutes. SERVICE INCLUDED A CAR WASH which was much appreciated. More

by DICKHUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim wolfram, Daniel Peters
September 26, 2017

more than i expected MY WIFE AND I JUST STOPPED BY THE BODY SHOP TO DROP OFF SOME DONUTS FOR THE BODY GUYS, THEY DID SOME WORK BACK IN JUNE, AND I PROMISED THEM DONUTS, AN More

by ADAM/KAREN OBRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson
September 26, 2017

all around A1 great customer service, great lounge area, great snacks, great prices, what more can i say? Klaben gets it. For this reason i will not go elsewhere. More

by eameeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Great service I like going here Mona always takes good care of me. The waiting area is always clean, stocked with refreshments, and spacious. They even have a nice More

by e_martin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Excellent Service Mona is very competent, friendly, and has all answers for all questions and or problems that I have. I always go back to Mona and Klaben for all our More

by ritapittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Tom Alcorn leads his service team (WINNERS) Tom Alcorn works with his service team as if your vehicle is their own person transportation. Rich Klaben has a good man leading, service team. Issue More

by Eric CHARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Always head awesome service Klaben We have used Klaben Service center since 2013 when we purchased our new 2013 F-150 New. Although we have a couple for dealers within 3 miles of our ho More

by SANTIAGON2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
September 25, 2017

Service Review for Lincoln MKS and MKX This service department is customer friendly and very efficient and can be relied on to perform the service in detail and accurately to the customer i More

by GJC812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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