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5,319 Reviews of Klaben Ford Lincoln - Service Center
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August 09, 2017
50.000 service the worksJ I have not been re embursed the $50.00 for my free car rental .since you had no cars available you used enterprise . ??could you check ?why does it ta I have not been re embursed the $50.00 for my free car rental .since you had no cars available you used enterprise . ??could you check ?why does it take over 2hours to change oil and rotate tires.7 More
by TNASO1
Verified CustomerEmployees Worked With
Kyle Sott
August 07, 2017
Dead battery I Trust Kim and the service department. They always make it convenient for me and are good about explaining the service that needs done. I would rec I Trust Kim and the service department. They always make it convenient for me and are good about explaining the service that needs done. I would recommend Klaben to anyone. More
by Billwills1
Employees Worked With
August 06, 2017
Warranty Service My 2015 Ford Fusion had an issue with the speedometer lens. Mona looked at the situation and scheduled an appointment to fix the problem. The lens was My 2015 Ford Fusion had an issue with the speedometer lens. Mona looked at the situation and scheduled an appointment to fix the problem. The lens was replaced under warranty and the work was accomplished. More
by luckyshot41
Employees Worked With
August 04, 2017
Oil changer and overall check up I have great regard and the highest trust for this dealership and my service advisor. I know they will always be honest and I can trust my car with th I have great regard and the highest trust for this dealership and my service advisor. I know they will always be honest and I can trust my car with them. More
by BRENDA.reiner
Employees Worked With
August 03, 2017
Repairs to vehicle Never would I of thought that a car accident and the hassle would be so simple. From the first phone call to the end, this place made it easy for me. Never would I of thought that a car accident and the hassle would be so simple. From the first phone call to the end, this place made it easy for me. I have 5 kids and they made me feel at ease from towing my car to rental car being dropped off to me. And also the same for when my car was done. Quick, prompt service. Kept me informed the whole time. More
by vickiwalls2016
Employees Worked With
August 02, 2017
Took a few tries, but all appears to be fixed! I was having trouble with my touch screen - navigation and radio. It honestly had a mind of its own and was bouncing from screen to screen. I took i I was having trouble with my touch screen - navigation and radio. It honestly had a mind of its own and was bouncing from screen to screen. I took it in 3 different times, but the third time appears to be the charm. Joe French and Tom Alcorn were so patient with my frustration and really went above and beyond to get the problem solved. More
by Laura.Wimer
August 02, 2017
Maintenance Customer service is good but the wait for a simple oil change shouldn't take 1 1/2 hours. Sometime I feel that getting a rental is an inconvenience. Customer service is good but the wait for a simple oil change shouldn't take 1 1/2 hours. Sometime I feel that getting a rental is an inconvenience. More
by reepingf
Employees Worked With
August 01, 2017
Should went to Honda Car was making noise and still does. Didn't make the noise at all when they were test driving it. Was told to bring it back if in the area if the nois Car was making noise and still does. Didn't make the noise at all when they were test driving it. Was told to bring it back if in the area if the noise comes back. As I was leaving the noise is still there. I don't have time that day to wait around again. the car still make the noise to this day. More
by billpratt1975
Employees Worked With
Don Xu
August 01, 2017
Kim Wolfram is the best service advisor As always, had a great experience working with Kim Wolfram. She's so friendly and knowledgeable. She takes the time to explain everything in terms any As always, had a great experience working with Kim Wolfram. She's so friendly and knowledgeable. She takes the time to explain everything in terms anyone can understand without having to be a mechanic themselves. I would recommend her to anyone! More
by nickj44224
Employees Worked With
August 01, 2017
Oil change / recall I couldn't have been happier with my experience at Klaben. Mona is great I came in for an oil change and a recall on my car where I was getting a rent I couldn't have been happier with my experience at Klaben. Mona is great I came in for an oil change and a recall on my car where I was getting a rental car. I get there Mona gets me all taken care of the rental was already at the location. I didn't have to wait for the rental company to open up, which would have taken me another hour or so. I made it to work on time. Mona called me a few hours later when it was completed( a lot faster than I thought). Thank you for another great experience Greg Ferrell More
by GFERRELL9
Employees Worked With
