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5,393 Reviews of Klaben Ford Lincoln - Service Center
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September 05, 2017
Oil change I went in for my first preventative maintenance, staff was friendly and knew how to help me! My only downfall was the hour and a half wait. I'm j I went in for my first preventative maintenance, staff was friendly and knew how to help me! My only downfall was the hour and a half wait. I'm just gonna chalk that up to being the time of the day I went. So no worries there. Great job Klaben! More
by Jcoop72
Verified CustomerEmployees Worked With
September 04, 2017
Low tire pressure alert The tire inflation alert light came on and it showed a 10 psi drop in pressure of the right hand side rear tire. I called my sales rep at Klaben Ford The tire inflation alert light came on and it showed a 10 psi drop in pressure of the right hand side rear tire. I called my sales rep at Klaben Ford who advised me to come in immediatelly and have the tire and tire inflation system inspected. It was Friday afternoon and both Bob Paytas and Mike Brandvold took care of the problem which turned out to be a screw in the tread of the tire. The problem was resolved successfully thanks to the efficient help and expertise of both gentlemen. Thanks for helping me on such short notice! More
by awierman
September 04, 2017
Transmission As always I'm very happy with the support and dedication that comes from the service department and the sales department both helps me out when they d As always I'm very happy with the support and dedication that comes from the service department and the sales department both helps me out when they didn't have to I appreciate everything that klabans do. More
by Housejudge1
September 03, 2017
Great experience Mona was efficient, explained all that was done. Good customer service. Fast and dependable work. Great experience for an oil change. I will be Mona was efficient, explained all that was done. Good customer service. Fast and dependable work. Great experience for an oil change. I will be back. More
by JAW346
Employees Worked With
September 02, 2017
Accommodating A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he s A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he skipped his lunch to get me done. Accom More
by charharley
August 31, 2017
Customer Since 1994 I,VE Always Been Pleased With Service &Sales Department Mona Crooks Have Always Taken care of me.Great Sales& Service Department.I Will Be Back ! I,VE Always Been Pleased With Service &Sales Department Mona Crooks Have Always Taken care of me.Great Sales& Service Department.I Will Be Back ! More
by thmcm3884
Employees Worked With
August 31, 2017
You did not fix my car and the problem was a recall. You could not find anything wrong on the diagnostic system, but you did not bother to look up the recall and then my car engine stopped working while You could not find anything wrong on the diagnostic system, but you did not bother to look up the recall and then my car engine stopped working while driving two days later. Luckily I was not on the highway when my engine failed that could have been fatal. Another dealership fixed the issue and stated you must not know what you are doing. More
by rcameron
Employees Worked With
August 31, 2017
awesome service the service department is great. I am always greeted promptly and my car is always returned to me as quickly as possible. if the repair is going to be the service department is great. I am always greeted promptly and my car is always returned to me as quickly as possible. if the repair is going to be longer than a few hours I am offered a car at no charge to me. More
by redbird44240
August 30, 2017
Service Rep. had my car washed for me. I drove over from Quick Lane to do a price comparison. I was not happy because I did not receive a car wash and I also wanted Joe French to review I drove over from Quick Lane to do a price comparison. I was not happy because I did not receive a car wash and I also wanted Joe French to review my charges which were more than I expected. He said he would have charged about the same. Another Service Rep. offered to get my car washed and of course I said "OKay". I told Joe I would just come back to him when my Mountaineer need servicing again. No problem. I just needed the car washed due to a fly over of a few birds! More
by Claudia C
Employees Worked With
Other Employees :
Not sure of the name. He had a beard and worked beside Joe French.
August 30, 2017
Battery RePlacement Fabulous Service - I called for roadside assistance, dropped off my vehicle to arriving home safely in my rental all within 1 hour 15 minutes. The ser Fabulous Service - I called for roadside assistance, dropped off my vehicle to arriving home safely in my rental all within 1 hour 15 minutes. The service team is outstanding, friendly and efficient! Thank you for making my experience unforgettable! More
by Katie Cutlip
Employees Worked With
Kyle Sott
