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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,322 Reviews

5,321 Reviews of Klaben Ford Lincoln - Service Center

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July 11, 2017

Outstanding service I had an appointment with Mike Brandvold and what an experience! Prompt and courteous from start to finish. I would highly recommend Mike for all yo More

by EBEN.WICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2017

Exceptional attention to detail! Nick Johnson at Klaben Ford body shop exceeds expectations when answering questions about the repair process. The Klaben body shop completed the excel More

by JCampo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
July 10, 2017

Great service Very pleased with the customer service at this facility. Based on my service experience, I have already recommended Quick Lane to others for service. More

by MAMMOO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Bowen
July 10, 2017

Oil Change Another quick, friendly service visit to Klaben. Mona was great as always! I dropped off the car and it was done 15 minutes after my ride dropped me More

by matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2017

Excellent service done in timely manner The service team was very helpful and polite. When I pulled in a service guy told me I'm busy at the moment but I will be with you in a couple of minu More

by gtaylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Wilson
July 09, 2017

Quicklane convenient and fast The day prior to the 4th of july, I got in my car and the oil change indicator came on. Instead of going where I planned, I instead just drove direct More

by JAYCEVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Bowen
July 09, 2017

Customer Service Number One! I was having an ongoing problem with my car and I took it to Klaben Service department. The service department examined the car throughly and resolved More

by vonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
July 08, 2017

Best car dealer I have ever been to Klaben Ford always exceeds my expectations due to Roscoe Woodberry. Roscoe listens to what we need and strives to meet that- with respect and diligenc More

by DJH760
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2017

Regular Maintenance Oil change and tire rotation.. Also have check engine light looked at for service .. Fidnt have to wait long and they had a service rental ready for m More

by Art N8RKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Xu
July 06, 2017

They Saved Our Vacation! My car was in for service for a major problem right before we were to leave for vacation. It turned out that I needed a new engine...and wouldn't be r More

by PATGYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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