5,362 Reviews of Klaben Ford Lincoln - Service Center
Wonderful Service I can't say enough about the wonderful service I received recently at Klaben Ford in Kent. It was such a pleasure to work with Kyle Sott. He was f I can't say enough about the wonderful service I received recently at Klaben Ford in Kent. It was such a pleasure to work with Kyle Sott. He was friendly and very knowledgeable . He kept in good communication with me throughout the process, keeping me updated on the work involved. Thanks to Kyle and the Klaben team! More
Excellent Service Mona Crooks assisted me with the service of my car. She kept me updated throughout the process. She is always very knowledgable, informative, and prof Mona Crooks assisted me with the service of my car. She kept me updated throughout the process. She is always very knowledgable, informative, and professional in her job whenever I have brought any of my vehicles for routine and other maintenance issues. More
Klaben Ford Customer Service First Rate! Klaben Ford Service provides an exceptional customer service experience for all. From the first greeting by your Service Advisor (I have Ms. Mona C Klaben Ford Service provides an exceptional customer service experience for all. From the first greeting by your Service Advisor (I have Ms. Mona Crooks) who provides a comprehensive description of what will be done, including a very accurate estimate of cost, to the wait room with coffee, to the excellent service technicians, to the wash and return of your vehicle, Klaben Ford goes the extra mile to make you 100% satisfied! More
Leasing a car We are very happy with our lease. I just wish that it was more miles, we never leased before and we lived in P.A so we put alot of miles on our vehicl We are very happy with our lease. I just wish that it was more miles, we never leased before and we lived in P.A so we put alot of miles on our vehicle going back and fourth to the Cleveland Clinic. And now with the miles almost up we have to trade up. Doug is working with us now. Thank you mrs. Naylor More
Recall Work for my GT350 - Klaben was the Clear Choice I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from I live in Columbus, OH and drive 2.5 hours to purchase and service my Ford vehicles at Klaben Ford - I think that says it all. The entire team, from management to sales to service to body shop to detailing, is top notch. More
Great experience Dropped off car night before. Picked up next afternoon and everything was taken care of as expected. This car came from over 2 hours away to get go Dropped off car night before. Picked up next afternoon and everything was taken care of as expected. This car came from over 2 hours away to get good service. Thank you for quick easy experience. More
Fast and Awesome! Mike was great. He got me in and they got my truck back to me quickly while I waited. I thought I was going to have to leave it over night. Thank y Mike was great. He got me in and they got my truck back to me quickly while I waited. I thought I was going to have to leave it over night. Thank you. More
Klaben Auto Body always does a great job! My Klaben Jeep was hit a few weeks back. Other driver's insurance gave me a huge run around. Klaben Auto Body stepped in a became the liaison. Stev My Klaben Jeep was hit a few weeks back. Other driver's insurance gave me a huge run around. Klaben Auto Body stepped in a became the liaison. Steve Workman and the crew at Klaben got the job done perfectly in 2 days, while Allstate was still dragging their feet. I always do and always will use Klaben for all of my automotive needs. Thanks for everything! More
Quick and easy Came in without an appointment, the technician diagnosed that I could use a replacement for shocks and struts, and I was out in 2 hours! Came in without an appointment, the technician diagnosed that I could use a replacement for shocks and struts, and I was out in 2 hours! More
Reasonable Price, Long Wait Made an appointment to have new tires installed on my SUV. Showed up five minutes early and then sat around for two hours while they worked on cars th Made an appointment to have new tires installed on my SUV. Showed up five minutes early and then sat around for two hours while they worked on cars that arrived ahead of me. There was no point to me making an appointment. They did good work and the price was reasonable, but the wait was frustrating. More