Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,333 Reviews

5,333 Reviews of Klaben Ford Lincoln - Service Center

Sort by
June 22, 2017

Oil Leak I noticed a small oil leak under the car and contacted my service representative who arranged for me to bring the car in the next day. It was decided More

by awierman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
June 22, 2017

I always get the absolute best service I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Ex More

by chuckfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny King
June 21, 2017

Engine replacement. My service advisor Anthony did an excellent job helping me in every way possible. And after lengthy discussions with Ford I realize that Tom the servi More

by xbowkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wilson
June 21, 2017

Service experience I had a great experience, getting my car serviced through klaben. I always do. I think Mona is great! I hope the wait time gets better in the future. More

by e_martin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
June 20, 2017

Awesome service center and kim is wonderful Klaban ford cares about their customers and gives A 1 service. Kim is very helpful and knowledgeable. Kim is a keeper and a excellent employee More

by MSJRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2017

warning light they took care of the problem fast and gave use a free car wash. the car was still under warranty and they still handle the service with pride More

by JBPHILLIPS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2017

Great Dealership I have had my vehicle serviced at Klaben for a long time. Always top notch customer service. I am happy with my service just last week. More

by Sherri S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
June 16, 2017

Best Auto Service Center Ever I have been purchasing/leasing from Klaben for more than 10 years and every vehicle always goes back to them for service. I can't say enough about Mon More

by edwardniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2017

Excellent service! Excellent care and service! Called me and arranged to have my car picked up at my home and a rental dropped off when my vehicle needed service. Abso More

by JULIEMAIL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carter, Anthony Wilson, Terry Colbert
June 16, 2017

I wouldn't take my car anyplace else! Two weeks ago, I was very upset when I was in a collision with my brand new 2017 red Acura. But, no worries: Klaben Auto Stores Collision Center came More

by RhondaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
...
446
...