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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,391 Reviews

5,391 Reviews of Klaben Ford Lincoln - Service Center

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August 01, 2017

Kim Wolfram is the best service advisor As always, had a great experience working with Kim Wolfram. She's so friendly and knowledgeable. She takes the time to explain everything in terms any More

by nickj44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2017

Oil change / recall I couldn't have been happier with my experience at Klaben. Mona is great I came in for an oil change and a recall on my car where I was getting a rent More

by GFERRELL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2017

Excellent Service Since my purchase of a Ford F150 I have been to Klaben Ford several times for both warranty work and Oil Changes. The service department has always b More

by buttermore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Taylor
July 31, 2017

First service Took my Fiesta for first service and with service like this I will be going back for the life of the car. Great service, great prices More

by Williamapplegarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Sott, Don Xu
July 28, 2017

The experience I enjoy having my car service at Klaben ford Lincoln . Kim is very good to work with. . She explains everything in detail to you. Great !! More

by linda68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2017

Klaben Rocks! I have been a customer of Klaben Ford for several years. I would recommend others to visit their facility and talk with their employees about purcha More

by LINDSEY1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2017

Lincoln Ford Family Klaben is my all time favorite dealership. They focus on providing quality service, always greet you with a smile, listen to your concerns, and ensur More

by OhioCathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loretta
July 26, 2017

Service experience Great service and wonderful agents !!! Great super wonderful will always go to Klaben for service and repairs. Thanks thanks thanks . The 25 word requ More

by JMANN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2017

Good service experience. I was greeted by a service representative in a timely manner and Kyle listened to my concerns. He addessed them,by getting an appointment and setting More

by KASMARSCAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
July 25, 2017

Tire problem. I was told the tires was brand-new when I bought the vehicle. Six months later I take it in because it started shaking and the one guy there tried to More

by JACKIELCAVANAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
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