Klaben Ford Lincoln - Service Center

Good service center Klaben Ford is a good dealership for service. My only suggestion would be that they let you know occasionally what the status of your wait time is. Klaben Ford is a good dealership for service. My only suggestion would be that they let you know occasionally what the status of your wait time is. More

Friendly and efficient Another great experience at Klaben Service department as they took care of a factory recall. They promptly provided me with a rental car for the day a Another great experience at Klaben Service department as they took care of a factory recall. They promptly provided me with a rental car for the day and I couldn't be more pleased with their speedy service. More

service was great as usual work was completed faster than i thought renal car car wash and able to get work done in my time frame made it the best work was completed faster than i thought renal car car wash and able to get work done in my time frame made it the best More

good service Very quick and efficient service with friendly and likable assistance. Always do a good job.The service representative seems to know his job very well Very quick and efficient service with friendly and likable assistance. Always do a good job.The service representative seems to know his job very well! More

engine light on engine light was on they corrected the problem professionally and quickly Anthony was very polite, knowledgeable, friendly and efficiently took care engine light was on they corrected the problem professionally and quickly Anthony was very polite, knowledgeable, friendly and efficiently took care of the problem as usual. More

Excellent service I came in because another dealership made a mistake while doing a recall job fixing my door latch. This dealership found the problem and corrected it I came in because another dealership made a mistake while doing a recall job fixing my door latch. This dealership found the problem and corrected it quickly and efficiently. They even offered me shuttle service to nearby locations for lunch. The whole thing took just over and hour and I was impressed by their service skills. They also have a great lounge/waiting room with soda and donuts. Overall, I would highly recommend Klaben to anyone. More

Klaben Ford Lincoln made it right After three days of driving our Certified Ford Explorer off the lot, we discovered a leak that resulted in several inches of water on the passenger si After three days of driving our Certified Ford Explorer off the lot, we discovered a leak that resulted in several inches of water on the passenger side door. Within hours the dealership service center had diagnosed the problem and come up with a solution. There was no reason for us to be concerned that Klaben would give us the "run-around" -- they replaced the windshield, steam cleaned the rugs, and detailed the car with no charge to us. They also gave us a loaner off the lot, which minimized our inconvenience with this newly-purchased car. More

AC Repair I was kept informed about the status of my car's repair--an involved A/C replacement. The customer service is excellent, an I was provided with a loan I was kept informed about the status of my car's repair--an involved A/C replacement. The customer service is excellent, an I was provided with a loaner, a F150 4x4, while my car was being serviced. Gotta say, that's a mighty truck! My car is repaired and functions perfectly. Klaben gets my recommendation any time folks ask me about the dealership. More

Painless I called my service rep and she made all the arrangements to pick up the vehicle and return it the same day, as well as provide a loaner car while the I called my service rep and she made all the arrangements to pick up the vehicle and return it the same day, as well as provide a loaner car while they had my vehicle. This could not have been easier!! More

Transmission work The service staff was excellent. Mona was great and the option to get a ride home was awesome. Never get rid of that service. Getting a loaner vehicle The service staff was excellent. Mona was great and the option to get a ride home was awesome. Never get rid of that service. Getting a loaner vehicle is key too. More