Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
5,334 Reviews of Klaben Ford Lincoln - Service Center
Sort by
May 16, 2017
Helpful and kind workers It was very busy when I went in,but everyone was pleasant and I was kept informed. They went over everything with me and I will be going back. It was very busy when I went in,but everyone was pleasant and I was kept informed. They went over everything with me and I will be going back. More
by MONTGOMERYRUTHANNE
Verified Customer
May 15, 2017
5000 Mile check up Klaben Ford Service Center is clean, well organized and staffed with friendly, informed service staff (Kyle was especially helpful). I would certainl Klaben Ford Service Center is clean, well organized and staffed with friendly, informed service staff (Kyle was especially helpful). I would certainly recommend it for anyone needing professional auto care. More
by Stagectr
Employees Worked With
Kyle Sott
May 14, 2017
Warranty work Not bad this time, past experiences keeps me from having confidence. On another note the service center waiting room smelled bad like rotten eggs or s Not bad this time, past experiences keeps me from having confidence. On another note the service center waiting room smelled bad like rotten eggs or something. More
by TDGLASSMAN
Employees Worked With
Kyle Sott
May 12, 2017
Excellence in service As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my friends. More
by DRACO151
Employees Worked With
May 12, 2017
Outstanding Service Staff From the initial phone call to getting back into my vehicle after service was completed everything wad handled professionalky and with great courtesy. From the initial phone call to getting back into my vehicle after service was completed everything wad handled professionalky and with great courtesy. This not a plant!. This service call was could not have been handled better. Our service rep, Don Xu was perfect in every respect. Congratulations - a job well done!! More
by LONNIEB2
Employees Worked With
Don Xu
May 12, 2017
Very enjoyable. Kim is always very friendly and informative I had an oil. Hangs and a recall done on my Lincoln. The arranged a rental for a days overall both the service and rental car experience was great I had an oil. Hangs and a recall done on my Lincoln. The arranged a rental for a days overall both the service and rental car experience was great More
by BASEBALLMAMA2121
Employees Worked With
May 11, 2017
Service Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wai Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wait More
by CDOLNEY
May 10, 2017
"Quick and Effient" Oil Change I needed to schedule an oil change for my 2017 Ford Escape. My schedule had an opening and called Kyle Sott to see if he could squeeze the appointment I needed to schedule an oil change for my 2017 Ford Escape. My schedule had an opening and called Kyle Sott to see if he could squeeze the appointment in for the next afternoon. With no hesitation the appointment was set at my desired time. Arrived and in less than an hour I was rolling out the driveway. Way to go "Kyle"! Always an "A" Plus when dealing with any of the staff at Klaben! More
by madisonjones721
Employees Worked With
Kyle Sott
May 10, 2017
great experience They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl More
by Kt1morton@aol.com
Employees Worked With
May 10, 2017
Service center was very impressive. We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though we had been long time customers. The waiting area was clean and comfortable and also had refresnments. More
by Sandy
