Klaben Ford Lincoln - Service Center

Kim is the best!! I had a family member who used to own a Ford Dealership but I still came to Klaben. Kim W. takes care of me as if I were family. She is always up fron I had a family member who used to own a Ford Dealership but I still came to Klaben. Kim W. takes care of me as if I were family. She is always up front with me as to what the car needs And what it will cost. They will even wash your car for you if you want. You can't go wrong if you see Kim at Klaben Ford!! More

Mike is the best Had a lengthy problem with my wife's car Mike kept us informed every day took care of out need he definitely went out of his way to make us happy. Had a lengthy problem with my wife's car Mike kept us informed every day took care of out need he definitely went out of his way to make us happy. More

cstjohn My experience with Klaben Ford in Kent was great. I have leased five other vehicles in the past with Klaben Ford in Kent. Everyone was great, the se My experience with Klaben Ford in Kent was great. I have leased five other vehicles in the past with Klaben Ford in Kent. Everyone was great, the service is great. Now I have leased a new 2015 Fusion and love it. I would not go anywhere else to buy or lease. I enjoyed doing business with Dave Mott. More

2013 Ford Raotor I had a problem with my truck i called Jeff Tetreault he help me out so much i can't say enough about Jeff he is awesome he emailed Mike Brandvold ab I had a problem with my truck i called Jeff Tetreault he help me out so much i can't say enough about Jeff he is awesome he emailed Mike Brandvold about my problem i stop in to see Mike and he took care of me Mike is awesome too he alway take care of my service needs and he is so nice i will tell all my family and friends about Klaben !!! More

A walk in the park! Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some tim Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some time and he is always friendly, polite and always goes above and beyond to make sure that my experience at Klaben Ford is a good one. He took his time explaining all of the new features of my vehicle which really helped. Bob Paytas is a great guy who is very patient and friendly. I recommend Bob and Klaben Ford to all of my friends. More

Helped me with my locking my keys inside I accidently locked my key fob inside my car. Even though I purchased my vehicle in Rochester, NY, I was directed to call Kent, Ohio where the vehicl I accidently locked my key fob inside my car. Even though I purchased my vehicle in Rochester, NY, I was directed to call Kent, Ohio where the vehicle originated from. I spoke with Richard "Buddy" and he was so helpful in a quick and simple fix. Thank you Buddy for your help. More

Quick, courteous service I was looking for a new mechanic for my Ford Focus, and Sean suggested I come by to have someone take a look at my vehicle. I came in during the after I was looking for a new mechanic for my Ford Focus, and Sean suggested I come by to have someone take a look at my vehicle. I came in during the afternoon and Sean connected me with Eric Dyer. Eric got someone to stick around close to closing and do an alignment for me quickly, and set up a time to come back in for more work. I appreciated how quickly they got me back on the road, especially with some traveling coming up right after. I'll be coming back the next time I need help with my vehicle. More

What a Wonderful Dealership and Service Department My Family has been purchasing our vehicles from Klaben Ford for over 15 years. We have purchased both new and per-certified used cars and trucks. JC My Family has been purchasing our vehicles from Klaben Ford for over 15 years. We have purchased both new and per-certified used cars and trucks. JC Crawford is an excellent salesman. He is not high pressure and provides quality customer service. All our vehicles are serviced by Klaben's Service Department. Mike Brandvold is always helpful and has dealt with some of our very difficult and unique service issues to our satisfaction. I would definitely recommend the Klaben Ford Lincoln Dealership in Kent. More

Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

Always Happy with Klaben I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommoda I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommodating when making appointments that work well with my schedule and then they keep me in the loop on all repairs, etc. Tex Welch is wonderful to work with and I hope to deal with him again in the future. More