Klaben Ford Lincoln - Service Center

Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

Always Happy with Klaben I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommoda I have always had good experiences when dealing with Klaben for the cars I have purchased from them. The service department has always been accommodating when making appointments that work well with my schedule and then they keep me in the loop on all repairs, etc. Tex Welch is wonderful to work with and I hope to deal with him again in the future. More

Great job Thank you for the great service with the complementary Lincoln date night weekend!! Sean was an amazing person and you are very lucky to have him. Thank you for the great service with the complementary Lincoln date night weekend!! Sean was an amazing person and you are very lucky to have him. More

Top Notch Salesman My wife and I purchased a new 2014 Fiesta from Jeff Tetreault last fall and after almost a year we had a issue with setting up the phone thru the radi My wife and I purchased a new 2014 Fiesta from Jeff Tetreault last fall and after almost a year we had a issue with setting up the phone thru the radio system.at the time of purchase Jeff ( JT ) told us if there anything we needed down the road don't hesitate to call and that's what we did. JT met us the next day at the dealership and got our phone set back up and were told again don't hesitate to call, that is A+ customer service. More

I recommend Adam Alderson I recommend Klaben Ford, especially Adam Alderson, their Service Manager. I drive a Ford Focus Electric and there are no dealerships in my area that I recommend Klaben Ford, especially Adam Alderson, their Service Manager. I drive a Ford Focus Electric and there are no dealerships in my area that could service my vehicle. I was very stressed because I am starting a new job and had no secondary vehicle. Adam put me at ease, towed the car in, prioritized my service and got me back on the road the next day. Adam is very pleasant and a calm person, which is a good trait for a service manager. More

What an incredibly Good Samaritan! Today I got a flat tire on 59 on the way to Target. I was able to pull into a Speedway, and as luck would have it, I ran into Doug and he offered to h Today I got a flat tire on 59 on the way to Target. I was able to pull into a Speedway, and as luck would have it, I ran into Doug and he offered to help me change my tire. I had a jack, a spare, but no wrench. Unfortunately, the wrench in his car didn't work for my tire, but not 15 minutes later, he came back with a wrench that worked!! He changed my tire for me in the pouring rain--it's not very often you come across such an amazing person who will take time out of their own day to do something like that. Truly and sincerely, thank you again! More

We want to thank Roscoe Woodberry for the way way he did his job when we purchased our new 2014 ESCAPE. It was a nice experience for us. His job was outstanding. He took time to explain and he gave detaile his job when we purchased our new 2014 ESCAPE. It was a nice experience for us. His job was outstanding. He took time to explain and he gave detailed answers to our questins. He wanted to make sure we understood. It was a pleasure talk to him. He told us that we may call him any time we need help. Of course we will recommend him to friends and families. GREAT JOB ROSCOE Val and George Cornici More

Richard "Buddy" Moore did it again. I needed service on my 2014 Ford Escape and Buddy came to my job and picked up my vehicle and brought it back looking brand new because it was washed. For the service on my 2014 Ford Escape and Buddy came to my job and picked up my vehicle and brought it back looking brand new because it was washed. For the past 6 months Buddy has been an angel and also a friend. Whenever I have a question regarding my Escape, he always calls or texts me back with the answer. I recommend Klaben and Richard "Buddy" Moore. You will leave very very happy!!! More

Adam was a phenomenal service advisor. He was extremely amiable, professional, easy to work with, and was able to helpfully answer all of our questions. I would highly recommend him. The work done on my ca amiable, professional, easy to work with, and was able to helpfully answer all of our questions. I would highly recommend him. The work done on my car was excellent. Money was able to be saved by their willingness to test the car after each step and not replace more parts than necessary. High quality work, high quality service. More

The service advisors are the best, they are friendly and helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. One of the best service departments around. More