5,377 Reviews of Klaben Ford Lincoln - Service Center
Gavin and the entire service team at Klaben are incredible. I always feel like they value my business and that my car is going to be in the best hands. incredible. I always feel like they value my business and that my car is going to be in the best hands. More
Glad they identified the water pump issue but for an issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more diffic issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more difficult. Also asked them to vacuum out on Tuesday prior to pick up and they did not. Gavin was very nice and I enjoyed working with him. Just expected more overall out of the complete service experience. More
Always a pleasure working with Joe French! Have been working with him for almost 10 years and I’m the second generation to continue to do business with him Have been working with him for almost 10 years and I’m the second generation to continue to do business with him More
Klaben provides great service to my car and Mike Brandvold takes great care of his customers. Brandvold takes great care of his customers. More
Kristin was so kind over the phone with helping me with all of my car repair needs! Great communication and left me with no concerns! all of my car repair needs! Great communication and left me with no concerns! More
Very professional. Addressed all concerns in a timely manner. Also provided good video-based information on the parts to be replaced. Super-friendly and ready to provid Addressed all concerns in a timely manner. Also provided good video-based information on the parts to be replaced. Super-friendly and ready to provide information. More
I have utilized Klaben Ford to service my F150 and my Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be serviced, the team has gone above and beyond my expectations to keep this vehicle in mint condition. The team at Klaben adheres to a continuous improvement mindset to customer service, they want to leverage feedback to raise the service bar. Sean Bradford is the individual that exemplifies this mindset. Culture is everything in an organization, that is the source of trust and partnership. I feel like a partner of this organization. More
I really love coming here. They take good care of my car and everyone is very friendly They take good care of my car and everyone is very friendly More
This was my first service appointment with Klaben. Joe French was excellent to work with. I would not hesitate to come back. Joe French was excellent to work with. I would not hesitate to come back. More
Joe has proven to be honest, reliable, punctual and considerate time and time again. What else could you ask for? considerate time and time again. What else could you ask for? More