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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

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August 23, 2024

Great dealer, Gavin Fano was knowledgeable and friendly. I will be returning for any future service. Highly recommend Klaben Ford. More

by Bvorisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Very pleased with Mona. She answers all of my questions and informs on pluses and minuses of services to be performed. She has always been responsive and honest with me. Kl More

by ycarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Exceptional service and care for the vehicle and my time. Chis in body and Kim in service are fantastic. More

by boat4kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Joe French has been my service advisor for many years. The service he provides is professional and kind. I always call Joe for service on my vehicle. He is simply the best! More

by snaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Very professional staff and excellent service and very well pleased taking care of my vehicle and servicing any problems that concern it. More

by JMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I am so thankful for Mobile Service; I have used several times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is a More

by wks4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Fincham, Rachel Wolf
August 19, 2024

Very efficient and pleasant to deal with, kept me up to date on the service of my car More

by sideburn007
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Joe was very informative, friendly and welcoming. First service appointment went smooth with his help. Would recommend Joe and the entire Klaben service department to anyone. More

by davidgottas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Highly recommend this dealership and Mike B in the service department. Excellent service and they are always direct and transparent. More

by sittingthere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Great and responsive dealership who provided exceptional and elite service regarding my recent trade in and purchase of a certified pre-owned truck. More

by bozzie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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