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Knauz Continental Autos

Lake Bluff, IL

4.6
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 464 reviews

December 06, 2019

This dealership is very professional, nice, and all departments I worked with had very good customer service. Especially the salesmen. I would highly recommend Knauz. More

by Noahyoung323
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Knauz Continental Autos responded

Hi Noah, thank you very much for taking the time to fill out this review. Your feedback is much-appreciated and we're so glad to hear that you enjoyed your experience with us. Thank you for your recommendation and thank you for being part of the Knauz Mercedes-Benz family!

December 06, 2019

Peter is fantastic to do business with! Extremely knowledgeable and possessed the ability to answer any and all questions I had, before finally making my purchase. I would highly recommend him to any More

by antiff
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Knauz Continental Autos responded

Hi, I wanted to thank you for taking the time to leave us such wonderful feedback! Your kind words are most appreciated and thank you for being part of the Knauz Mercedes-Benz family!

December 06, 2019

Very friendly, Very clean. Peter was very knowledgeable Very friendly, Very clean. Peter was very knowledgeable about the vehicle. Very patient with me. Gave my trade a very reasonable offer. I have alr More

by kevin.schultz1984
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Knauz Continental Autos responded

Hi Kevin, thank you so much for leaving this great review! We appreciate the feedback and will pass it along to Peter. Thank you for being part of the Knauz Mercedes-Benz family and for recommending us!

December 03, 2019

Outstanding Experience It was a pleasure to work with Peter on my new car purchase. This was a new model year and the car was ordered to spec. Peter's knowledge of the veh More

by DavidE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Knauz Continental Autos responded

Hi David, I would like to thank you for taking the time to provide such wonderful feedback! At Knauz, we strive to provide a seamless buying experience so we really appreciate hearing when we succeed in doing so! Thanks for the review.

December 03, 2019

The Best!!! This dealership and their employees go above and beyond in dealing with customers. You really are like one of the family to them. They are attentive More

by pamela2945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Villarreal
Dec 04, 2019 -

Knauz Continental Autos responded

Hi Pamela, thank you so much for leaving this wonderful review and congratulations on your GLE43! We're so pleased to hear that you had a great experience with Ryan, Peter, and Vijay. Welcome to the Knauz AMG family! Safe and happy driving.

December 02, 2019

The Best I recommend working with Peter. He is very helpful and goes above and beyond for his clients. You can tell he cares and puts his clients first. More

by F92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Knauz Continental Autos responded

Hi, thank you for taking the time to leave this wonderful review! I will gladly pass your feedback along to Peter. We really appreciate your comments!

November 03, 2019

Outstanding Service Peter has been very cordial and accommodating for years now that I feel guilty for just writing this review. Plenty of product knowledge and very down More

by xcmhx
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

October 25, 2019

New purchase Great service we’re very conscious of my time and genuinely wanted to help. We’re not pressing or pushy and wanted to sell me only what I wanted More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response but, thank you so much for your kind words, Matt! We truly appreciate it and it was a pleasure serving you!

October 14, 2019

Gary Bogart We worked with Gary Bogart. He was a very kind and insightful salesman who made my wife and myself very pleased with the service and overall process. More

by WalterAndruszkiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Knauz Continental Autos responded

Hi Walter, I apologize for the delayed response but, thank you for taking the time to share your thoughts with us. We are truly pleased to hear that you had a good experience with us. Thank you for your kind words and congratulations on your new Mercedes!

October 01, 2019

We first went to Knauz and was assisted by Paul Kim and he helped us test some Mercedes models we’re considering. After a few days we went back to finalize our decision and was assisted by Peter Polanski. More

by Mrs. Miner
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest
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