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Knauz Continental Autos

Lake Bluff, IL

4.7
467 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 467 reviews

September 20, 2017

2018 GLS 550 Every part of the experience was excellent. Peter was a great salesman and delivered everything as promised when it was promised. Strah helped me un More

by mercedessteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Knauz Continental Autos responded

Wow! What a review! We are so happy to hear that you had such a wonderful experience with us! We will be sure to let Peter and Strah know about your awesome review. Thank you, and Happy Driving!

September 17, 2017

If you want the best go to the best Knauz This is my second time leasing a Mercedes from Knauz and all I can say is “What a pleasure”. From the sales team to the Finance and the tech team ev More

by Ols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sani Nassar
Sep 27, 2017 -

Knauz Continental Autos responded

I apologize for such a late response, but WOW! What a wonderful review! Thank you so much! I am so glad that we were able to provide you with such excellent service. We will be sure to let Sani know about your great review. Thank you again and Happy Driving!

August 25, 2017

A Great Experience ALL people I interfaced with the purchase of our new vehicle were friendly, informative, and in no way a stereotypical car sales person. A relaxed, More

by 1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Brown
Aug 28, 2017 -

Knauz Continental Autos responded

Thank you so much for your feedback! We are pleased to hear about your time with us. We will let Paul know how great he was! Thank you again for the kind words, and Happy Driving!

August 22, 2017

Mercedes Purchase We have purchased BMWs, a Range Rover, and now a beautiful Mercedes C-Coupe 2017 from Knauz. Paul Kim is our rep who we highly recommend. His expert More

by lauraj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Knauz Continental Autos responded

Thank you so much for your kind words Laura! We really appreciate your feedback. We will be sure to let Paul know about your amazing comments! Thank you again! Happy Driving!

August 03, 2017

USAA members/VETs Beware After test driving and working out what I thought was a final deal with the sales department over a weeks time I canceled my sale. The finance manager More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Knauz Continental Autos responded

Thank you for your feedback Adam, we truly appreciate it. We're extremely sorry that your expectations were not met, and that your experience with us wasn't up to your or our standards. We will be looking into this matter further. Again, our apologies, and thank you for the review.

July 09, 2017

" 2nd to NONE Experience" Why I'm giving this Rating "2nd To NONE Experience". Because, I've had a few brand new cars in my "Life Time Experience" of age 72. And, I could nev More

by CLASS A-1 = A 10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young man named "STRAW" was EXCELLENT giving me a DEMO Experience !!! , Andreas Rehder
Jul 10, 2017 -

Knauz Continental Autos responded

Wow, thank you so much for your feedback, we truly appreciate it! We're so happy to hear that our team was able to meet and exceed your expectations, as well as help you find a car that you love without any hassle or stress! Ryan, Andreas, Vijay, as well as the rest of the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

July 08, 2017

Fabulous service and delightful experience We were greeted right away at Knauz Mercedes and Paul Kim made us feel right at home. We were interested in the E-class sedan and Paul informed us abo More

by LEE-Class
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Knauz Continental Autos responded

Wow, that is quite the compliment! Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that our team was able to help you find a car that you love without any stress or hassle! Paul, as well as the rest of the team, appreciate your kind words and review. Enjoy your new car, and happy driving!!

July 01, 2017

Nothing but the best I was in the market for a new car, and based on word of mouth and seeing Knauz on almost every vehicle where I live, I decided to pay them a visit. I More

by carguy3420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Knauz Continental Autos responded

Wow, that is quite the compliment! Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that our team was able to make your car-buying experience hassle-free, as well as help you find a car that you love! Paul, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

June 28, 2017

Excellent experience I had an excellent experience when I recently purchase my car at Knauz Mercedes Benz. I have been looking for over a year for a low mileage used S550 More

by SClass Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay - finance, Mark Saltzman
Jun 28, 2017 -

Knauz Continental Autos responded

Wow, thanks so much for your feedback, that is quite the compliment! We're so happy that we were able to find you a car that you love and that suits your lifestyle perfectly! Mark, Vijay, as well as the entire team, appreciates your kind words! Enjoy your new car, and happy driving!

June 25, 2017

Painless transaction and Sales experience that delights Great sales experience that kept me at ease knowing I am getting a value deal. Josh and Ryan did a great job across the board. More

by Moshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Aleksich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Knauz Continental Autos responded

Wow, thank you so much for your feedback, Moshe, we truly appreciate it! We're so glad that you had a great experience with us, and that our team was able to help you find a car that you love without any car-buying hassle! Josh, Ryan, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

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