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Koeppel Ford
Woodside, NY
427 Reviews
Dedicated to delivering a truly exceptional customer experience to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 427 reviews
March 09, 2019
Excellent service Great service at Koeppel, our salesman Arturo handled everything seamlessly. Would definitely recommend. Got a great deal on our beautiful new Ecospor Great service at Koeppel, our salesman Arturo handled everything seamlessly. Would definitely recommend. Got a great deal on our beautiful new Ecosport. Thanks again Koeppel! More
by Margie P
Employees Worked With
Helpful March 07, 2019
Good service Alll trhe process to buy the car was easy and quick, and the staff were very nice, friendly and polite. I’ll recommend this place!!! Alll trhe process to buy the car was easy and quick, and the staff were very nice, friendly and polite. I’ll recommend this place!!! More
by Leandro
Employees Worked With
March 07, 2019
Thanks for Tina Thanks for my sales lady Tina who help me to trade in a new Explore and her patience and professional guild me to get what I wanted Thanks for my sales lady Tina who help me to trade in a new Explore and her patience and professional guild me to get what I wanted More
by Lw
Employees Worked With
Tina Wang
March 06, 2019
Great experience From beginning to end the customer service was great. Arturo Helped us along the entire way and we are very satisified. Car is great as well! From beginning to end the customer service was great. Arturo Helped us along the entire way and we are very satisified. Car is great as well! More
by Sl1111
Employees Worked With
February 28, 2019
Amazing workers and dealership 💖 Hi I am grateful for the opportunity to write this review on such an amazing group of people! All of the workers were kind humorous and attentive. Dan Hi I am grateful for the opportunity to write this review on such an amazing group of people! All of the workers were kind humorous and attentive. Danny was amazing he was so kind, caring, attentive and honest. We are blessed to have met him. God bless you Danny and everyone there! Jesus loves all of you More
by Duniquechosen
Employees Worked With
Danny Chen
February 24, 2019
Top notch service Just want to thank Frank Garcia for his friendly and informative service today with our new Explorer. This our second vehicle from Koeppel Ford and th Just want to thank Frank Garcia for his friendly and informative service today with our new Explorer. This our second vehicle from Koeppel Ford and their service is always top notch. Highly recommend. More
by jpmorganmtb
February 23, 2019
El mejor vendedor Very good service, I was very happy the way I was treated. Everybody was helpful and Jesus did an awesome job! I recommend this place!! Very good service, I was very happy the way I was treated. Everybody was helpful and Jesus did an awesome job! I recommend this place!! More
by brianna0310
Employees Worked With
February 21, 2019
Really be careful of this dealership Be sure to check the configuration of the car when you pick it up. Is it the same as what you asked for.Otherwise, they will give you a lower configur Be sure to check the configuration of the car when you pick it up. Is it the same as what you asked for.Otherwise, they will give you a lower configuration car. this is my own experience: You asked for two glass Windows on the back door of the van and when you pick up the car they will give you a back door of the van without glass Windows. When I got the car, I found a wheel cap was missing from the right front wheel. The sales representative told me that this is the way this car is, the front wheel does not have a wheel cap, and the rear wheel has a wheel cap.i didn’t believe it and find out the left front wheel has wheel cap on it.and then sales representative said it does missing one wheel cap. Just be really careful when you try to buy a car here.They will always try to mislead you and deceive you!!!Just be careful!!! More
by Kevin yang
Employees Worked With
Danny Chen
February 20, 2019
2019 ford escape This is my first car and the staff at koeppel ford walked me through the entire process with ease. They were very kind and considerate when answering This is my first car and the staff at koeppel ford walked me through the entire process with ease. They were very kind and considerate when answering all of my questions. More
by Sam92
Employees Worked With
February 18, 2019
Excellent experience I am very pleased with my car buying experience everything promised was delivered could not be more happy I would recommend them and would buy another I am very pleased with my car buying experience everything promised was delivered could not be more happy I would recommend them and would buy another car from them in the future More
by Casttnblast
Employees Worked With
