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Koeppel Ford
Woodside, NY
427 Reviews
Dedicated to delivering a truly exceptional customer experience to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 427 reviews
October 04, 2023
Mirza was superb! I love my explorer. Couldn't get better service and deal than this. I love my explorer. Couldn't get better service and deal than this. More
by Elzbieth
Employees Worked With
Helpful October 01, 2023
Mirza gave me an excellent experience. He was very efficient with our time and super helpful with the process once there at the dealership. His communication from the first email to the la He was very efficient with our time and super helpful with the process once there at the dealership. His communication from the first email to the last picture was outstanding and clear. The dealership was clean and up beat. More
by bmcguire1892
Employees Worked With
September 26, 2023
Found the truck I wanted online at Koeppel Ford when my dealer didn't have any in stock. Called Koeppel on the phone, Mizra Islam answered and less than 5 minutes later we agreed on a price. Emailed some f dealer didn't have any in stock. Called Koeppel on the phone, Mizra Islam answered and less than 5 minutes later we agreed on a price. Emailed some forms, then less than 24 hours later drove to Koeppel Ford and drove home in my new 2023 F150. I have never experienced a more pleasant sales experience despite having purchased 8 new cars in the past 10 years for my wife and me. I will definitely be back for the next vehicle! More
by Chris B
Employees Worked With
August 28, 2023
Arturo spent the day assisting me in the purchase of my first car. He was meticulous, patient and a pleasure to work with. first car. He was meticulous, patient and a pleasure to work with. More
by ajuniper
Employees Worked With
August 20, 2023
I was treated with respect and understanding by everyone with whom I interacted.The folks at Koeppel are very knowledgeable and are to be commended. with whom I interacted.The folks at Koeppel are very knowledgeable and are to be commended. More
by mauryg8
August 16, 2023
Emon was the best to work with. He explained and helped us throughout all the steps. Definitely will recommend him to others if they shop with ford.Very happy customer He explained and helped us throughout all the steps. Definitely will recommend him to others if they shop with ford.Very happy customer More
by murshedkhan765
Employees Worked With
August 10, 2023
Imon, the salesperson who handled my car deals, truly impressed me with his exceptional skills and professionalism. From the moment I stepped into the dealership, he greeted me with a warm smile and made impressed me with his exceptional skills and professionalism. From the moment I stepped into the dealership, he greeted me with a warm smile and made me feel instantly at ease. His extensive knowledge of the car models, their features, and pricing options was remarkable. Imon patiently listened to my preferences and requirements, ensuring that he found the perfect fit for me. He guided me through the entire process, answering all my questions and addressing any concerns with utmost patience and clarity. His dedication to providing excellent customer service was evident as he went above and beyond to negotiate a great deal that suited my budget. Thanks to Imon's expertise and genuine care, I felt confident and satisfied with my car purchase. I am truly grateful for his exceptional service and would highly recommend him to anyone in search of a reliable and knowledgeable salesperson. More
by asifahmed9250
Employees Worked With
July 31, 2023
very good guy my mother happy with him good deal thank see you next years it sasdrick see you next years it sasdrick More
by sadrac
Employees Worked With
July 27, 2023
Well run, comfortable, pleasant and helpful staff! Great selection of vehicles. Very happy with experience. Great selection of vehicles. Very happy with experience. More
by glenn.godin
Employees Worked With
