Koons Ford of Annapolis

Always easy to set up appointments. Staff is friendly and helpful. Appreciate drop off and pick up, it is really helpful. I would really like to see the clean up added back to servi Staff is friendly and helpful. Appreciate drop off and pick up, it is really helpful. I would really like to see the clean up added back to service. Car rinsed off and inside wiped down. I miss getting back into the car and having it tidied up. More

The service writer Marty was fantastic. He kept me informed and resolved my issues. I recommend him! He kept me informed and resolved my issues. I recommend him! More

Great experience, staff always vest knowledgable and friendly. I have had a positive experience and would recommend. friendly. I have had a positive experience and would recommend. More

Professional and highly competent service from the appointment coordinator, Paula, to my service advisor, Mike Treas (5 star rating), not to mention the accurate, helpful, and well-done mechanical wo appointment coordinator, Paula, to my service advisor, Mike Treas (5 star rating), not to mention the accurate, helpful, and well-done mechanical work of the technicians who discover problems before they happen as well as fixing those problems that may already be present. Will go nowhere else. More

It was a pleasure to work with Brandon! He made everything so easy and what should be a stressful process was zero stress. He was very responsive and went above and beyond thanks Brandon! He made everything so easy and what should be a stressful process was zero stress. He was very responsive and went above and beyond thanks Brandon! More

Phat Yuth was a pleasure to work with! He was attentive to our preferences for a new Ford Explorer and helped us pick out a real beauty! (2026 Explorer xx). I would recommend him as a sale He was attentive to our preferences for a new Ford Explorer and helped us pick out a real beauty! (2026 Explorer xx). I would recommend him as a salesperson to anyone looking for a new Ford. More

Our salesman, Chuck Greenlee, was very knowledgeable and helpful as we evaluated our vehicle options. We decided on a Koons Ford Maverick and are very happy with our new truck. Thanks helpful as we evaluated our vehicle options. We decided on a Koons Ford Maverick and are very happy with our new truck. Thanks More

This dealership has been very good at getting the job done. They will let me know when they have finished done. They will let me know when they have finished More

Fantastic to work with! This is my 4th vehicle I’ve bought from Koons Ford Annapolis they always take great care of me! This is my 4th vehicle I’ve bought from Koons Ford Annapolis they always take great care of me! More

We took our Mustang Mache in for several recall notices. The advisor (Marty) shared that it might be ready the same day; however, would update us. He did as he said and provided an update later in the day. The advisor (Marty) shared that it might be ready the same day; however, would update us. He did as he said and provided an update later in the day. Once the car was ready, he communicated with us. We were out of town for a couple of weeks, which we shared when dropping off the car. He let us know that this would not be a problem, which was a huge convenience, because we did not have to worry about picking up the vehicle until our return. Fortunately, we had our daughter pick up the car, prior to our return, and it was a seamless pickup. Thanks so much! Great experience! More