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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,231 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,231 reviews

October 20, 2023

I have a good experience in that office the service is really great and I have to leave my vehicle there for a couple hours and then come back to get it I love this place More

by Household51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Koons White Marsh Chevrolet responded

We're glad to know you had a great experience with us at Koons White Marsh Chevrolet! We appreciate your patience and trust in leaving your vehicle with us. Thanks for the love, we hope to see you again for any future servicing needs!

October 18, 2023

I purchased a Hyundai Santa Fe from Morgan Anderson recently and the Customer Service was less than stellar. I recently relocated to Maryland, so I was in need of an auto mobile transportation to work. More

by nahunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Berg
Oct 18, 2023 -

Koons White Marsh Chevrolet responded

I'm truly sorry to hear about your experience. This is not the level of service we aim for, and I apologize if you felt disrespected in any way. It's important that our customers feel valued, especially after making such a significant purchase with us. We would like to understand more about what happened here so we can work towards resolving this issue for you as quickly as possible - please reach out directly when it suits you best. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

Oct 18, 2023 -

nahunt responded

Hi Christian, hope you are well, not sure what other detail is needed from me. I spoke to Tim your GM last Saturday. He indicated he would get back to me. I am yet to receive an apology or thank you for my purchase from Morgan. Please check with your colleagues to verify info provided. This is a heartbreaking situation. To hang up on a customer is not the expected behavior but here we are. Note that your dealer used incorrect email and I had no idea that the back was trying to communicate with my employer. Consider sending Morgan to training

October 18, 2023

Definitely the best experience we have ever had purchasing a vehicle, thank you for you attention, honesty, integrity amd caring. I would recommend my entire family and friends to purchase a vehicl More

by Ckibbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know that your experience at Koons White Marsh Chevrolet was worth the drive! It's great to see our dedication and honesty appreciated. Thank you for recommending us—we look forward to serving your family and friends in the future!

October 15, 2023

Robert was great to work with. Super friendly and helpful, not pushy, would highly recommend working with him and the team. More

by lschreiber09
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Scott
Oct 16, 2023 -

Koons White Marsh Chevrolet responded

Thanks for the recommendation! We're glad to know Robert and our team at Koons White Marsh Chevrolet provided a great experience.

October 12, 2023

Great location and lots on inventory. Enjoyed the test drive and selection. Great people I met here More

by Traasjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Koons White Marsh Chevrolet responded

Thank you for the review! We hope to see you again at Koons White Marsh Chevrolet. Safe travels!

October 11, 2023

My 3rd truck purchase from Koons, smooth as glass every time I go there! Buddy Price and Chris Silk were awesome again. Still wanna meet Crystal Koons though. 😁 More

by Usahockey3378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Silk
Oct 11, 2023 -

Koons White Marsh Chevrolet responded

We're so glad to know you had another smooth experience with Buddy, Chris, and the rest of our team at Koons White Marsh Chevrolet! We appreciate your continued support. Enjoy your new truck!

October 10, 2023

It was a pleasure working with everyone there at dealership to find a hard to come by vehicle w/options. Called in morning spoke with internet sales who transferred us to a very affable salesman Eri More

by biko1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric King Sales
Oct 10, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know you had a positive experience with our team at Koons White Marsh Chevrolet, especially Eric. We always aim to provide excellent service and meet your expectations. Enjoy your new vehicle!

October 09, 2023

It was a pleasure working with Buddy Price on purchasing this truck. He was very accommodating. More

by Dadkg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Koons White Marsh Chevrolet responded

We're elated that Buddy could offer fantastic assistance! Thank you for supporting Koons White Marsh Chevrolet with a 5-star review!

October 06, 2023

EVERYONE WAS KIND AND HELPFUL. PLACE IS CLEAN. PRICE WAS GOOD. The did a great job. Skilled employees. More

by marionachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

marionachin responded

Repeat

Oct 09, 2023 -

Koons White Marsh Chevrolet responded

Thanks for stopping in for service at Koons White Marsh Chevrolet! We are thrilled that our team was helpful and the price was right. See you next time!

October 02, 2023

We had a great experience! Buddy is a great salesman! Very satisfied! Thank you much! More

by Beannienut2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Koons White Marsh Chevrolet responded

Thanks for the review! We appreciate the kind feedback about Buddy and hope to see you again at Koons White Marsh Chevrolet!

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