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Koons White Marsh Chevrolet

White Marsh, MD

4.8
1,088 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,088 reviews

February 15, 2021

These guys at Koons are really fair and honest guys to deal with...they gave me a good deal on my trade and didn't try to pressure me into buying and I was in and out in two hours time. I would definitely More

by Smittycjsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Silk
Feb 16, 2021 -

Koons White Marsh Chevrolet responded

This review is music to our ears! Thank you for putting your trust in the Koons White Marsh Chevrolet team, and for sharing your positive experience. We look forward to welcoming you back in the future!

February 10, 2021

Amazing customer service. The communication was outstanding from start to finish I honestly don’t think I’ll have a reason to shop anywhere else in the future. Highly recommend More

by Kyle_541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Koons White Marsh Chevrolet responded

Kyle - Thank you so much for your five stars! We are grateful to have you as part of the Koons White Marsh Chevrolet family and so glad to hear that you're a satisfied customer. Safe travels in your new ride!

February 08, 2021

had pretty much lost faith in dealerships. Your service advisor Ms. Lacie is restoring my faith and I hope that all your family members are similar. More

by frankbrown2308
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lacie Hilderbrand
Feb 08, 2021 -

Koons White Marsh Chevrolet responded

Thank you for the great review, Frank! Our customers are our top priority, and it is wonderful to hear that this was reflected in your time working with Lacie. Drive safely, and we hope to continue earning your business at Koons White Marsh Chevrolet!

February 06, 2021

Very good dealership, friendly workers, reasonable prices and are willing to work with you, my experience was with Ms.Ariel she was very patient and attentive. She went out of here way to insure I had a easy More

by WandaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Marcus
Feb 08, 2021 -

Koons White Marsh Chevrolet responded

Hi Wanda, we couldn't ask for better feedback! It is wonderful to hear that our team helped you purchase a vehicle that suits your needs. Thanks for shopping at Koons White Marsh Chevrolet - safe travels!

February 05, 2021

Looks like a new staff of service advisors. Not great attitudes. I miss the staff from 6 months ago. They were personable and helpful I will be seeking out a different Chevy dealer for service on my More

by Babsbl09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtnry
Feb 19, 2021 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to leave us this update. We are glad our team ultimately provided the knowledgeable and accommodating service we strive for here. I will still ensure that I share this feedback with my staff, and we will work to improve our communication going forward. If there is anything more I can do for you, please don't hesitate to give me a call. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

February 04, 2021

Buddy did a great job making the purchase process easy. He was very responsive and answered all of my questions clearly and honestly online before I came in to finalize the purchase. More

by acva5763
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Koons White Marsh Chevrolet responded

We couldn't have asked for better feedback! It's wonderful to hear that Buddy delivered such an exceptional buying experience. Thank you for choosing Koons White Marsh Chevrolet, and congratulations on your new vehicle!

February 01, 2021

Awful nightmare experience that cost our family thousands in just 45 days! Did not pay off our trade in timely. Sales person was clueless and told me to do it myself. Needed 10,000 in repairs on a 45,000 veh More

by Amber222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Montey Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott slater
Feb 16, 2021 -

Koons White Marsh Chevrolet responded

Amber - This is a very concerning review to read, and it certainly doesn't sound like the accommodating or friendly service we pride ourselves on here. I would be more than willing to speak with you directly about your concerns to see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

January 30, 2021

I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to More

by Tonymasterplumber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Burkhardt@koons.com
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Josh and the team went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Koons White Marsh Chevrolet!

January 20, 2021

Rebecca Wilson sold me a 2021 Traverse and she was amazing! Incredible customer service! If you need a new vehicle, Rebecca will make sure your taken care of. I will be a Koons White Marsh Chevy custo More

by Holly.a888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Wilson
Jan 20, 2021 -

Koons White Marsh Chevrolet responded

Your recommendation of Rebecca means the world us, Holly! Thank you for choosing Koons White Marsh Chevrolet, we are honored to have you as a customer for life. Wishing you many safe and happy travels in your new 2021 Chevrolet Traverse!

January 14, 2021

Buddy Price is THE reason I bought from Koons White Marsh.. the first time and this time! Excellent service and professionalism! Expect me to come back.. and to keep on sending my friends! Thanks Bu More

by Roy Lotsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Koons White Marsh Chevrolet responded

Thank you for reviewing Koons White Marsh Chevrolet and for giving a shout out to Buddy! It is a privilege to have earned your continued support and we look forward to working with you next time!

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