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Koons White Marsh Chevrolet

White Marsh, MD

4.8
1,087 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,087 reviews

August 15, 2020

Buddy was an absolute pleasure to work with. He definitely went above and beyond to address any concerns I had and made sure I was satisfied with my purchase. More

by Saint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Koons White Marsh Chevrolet responded

For you to say that Buddy "went above and beyond" to make sure that you are happy with your purchase makes us smile. Thank you for the rave review! Our team at Koons White Marsh Chevrolet appreciates your support and wishes you safe driving.

August 13, 2020

Great deal on new truck, then ignored for months trying to obtain tags and registration. Never returned phone calls as promised. After a dozen or so calls, had to become a total irritate customer on an hou More

by ddvan201
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, April
Aug 28, 2020 -

Koons White Marsh Chevrolet responded

Thanks for the feedback and for sharing you got a great deal! We won't get into specifics here, but tag & title work in general, especially when unique circumstances are involved, has seen significant delays due to various restrictions. We certainly want to do our best to work with you and apologize if you felt the communication was lacking. Our Tag & Title Department is always readily available with updates at whitemarshtitledesk@koons.com. Please don't hesitate to reach out if we can be of further assistance. Have a great weekend! - Christian Stark, Customer Relations Manager 410-931-8600 x 1120

August 07, 2020

Gordon McCain is an outstanding salesman! He went way above and beyond to help us seal the deal on our new car! His service is impeccable! He is friendly, courteous and very knowledgeable. It was a true More

by Happy customer!
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
Aug 10, 2020 -

Koons White Marsh Chevrolet responded

Thank you for the 5-star review! It was our pleasure to assist you here at Koons White Marsh Chevrolet, and we couldn't be more pleased to know that Gordon took good care of you. We will certainly let him know that you appreciate his help!

August 01, 2020

Buying a car is never easy, however, once you find a sales representative who listens to the customer and is more concerned about the total buying experience verses making a sale; buying a car becomes a More

by TroyDamo
Recommend Dealer
Yes
Employees Worked With
Rebecca Wilson
Aug 03, 2020 -

Koons White Marsh Chevrolet responded

Hi Troy, thank you for reviewing Koons White Marsh Chevrolet! It is fantastic to hear that Becca treated you with the 5-star service we aim to offer. We are proud to have your business!

August 01, 2020

Buddy is as quick and efficient as it gets. He worked hard on getting me multiple prices for multiple vehicles in a timely fashion. It was a pleasure working with him. More

by nserkes
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Koons White Marsh Chevrolet responded

Thank you for sharing such kind feedback for our team member, Buddy. We are grateful to have you as a Koons White Marsh Chevrolet customer and hope you are enjoying this new purchase!

July 31, 2020

Great buying experience. Great Team, Rodney McNeil (MGR) , Gordy (Sales) and Scott (Finance) The entire process was the fastest and easiest process I’ve experienced. Thank you More

by djegbm
Recommend Dealer
Yes
Employees Worked With
Rodney McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Koons White Marsh Chevrolet responded

Thank you for leaving Koons White Marsh Chevrolet a five-star review! It's our goal to offer a seamless and enjoyable experience for customers so hearing about your visit with Rodney, Gordy, and Scott made our day. We hope you are loving your new ride!

July 23, 2020

Gordy was a delight to deal with. He went over and above to help us with our transaction. Would highly recommend him to anyone needing a new or used car. More

by Happy Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Koons White Marsh Chevrolet responded

We love to hear such kind words about our staff! We are thrilled that Gordy was able to make the purchase experience stress-free and enjoyable. Congrats on the new car and we hope to see you back at Koons White Marsh Chevrolet for your first oil change!

July 23, 2020

Let me just say I relate car buying to having a root canal as I absolutely hate the high pressure sales tactics and sitting around the dealership with all the back and forth but with Koons it was so eas More

by Liltoy2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to leave us this review! We are so proud that we made your car-buying experience as low-stress and positive as possible here at Koons White Marsh Chevrolet, and we will certainly let Buddy know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle, and we look forward to your next visit!

July 22, 2020

Gordon McCain was knowledgeable and helpful in answering questions I had about the cars of interest. It allowed for a very smooth, no pressure transaction. I would buy a car from him again. I am happy with More

by BWood1415
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Koons White Marsh Chevrolet responded

We really appreciate this fantastic review of Koons White Marsh Chevrolet! It's amazing to hear that Gordon made your car-buying experience so attentive and stress-free. We're proud to have gained you as a loyal customer, and wish you many safe and happy miles in your new vehicle!

July 18, 2020

This is my second of many more purchases with the team here! Buddy is amazing, thoughtful, professional and ON POINT. The entire team works like a well oiled machine to make you feel comfortable and to g More

by Allearp
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Koons White Marsh Chevrolet responded

Thank you for trusting the Koons White Marsh Chevrolet team! It is wonderful to hear that Buddy always comes through and delivers as customers are our priority. We're grateful to have earned your loyalty and look forward to working with you next time!

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