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Lake Ford

Milwaukee, WI

4.5
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,243 reviews

June 25, 2022

Matt and Alec were very helpful with my Ford Escape Plug in Hybrid. Alec spent a great deal of time introducing me to the car and all the new features of a hybrid. Matt quickly found a proper charging unit More

by noyesanne6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maneage
June 22, 2022

Dealing with Craig now that Caleb is gone and he is just as easy to deal with. More

by Higgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 21, 2022

Very good service and very nice people to tacrf the customers thanks much for service. More

by Murad abuein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
June 21, 2022

Great experience, definitely will be coming back. Timely updates and excellent customer service . Many thanks More

by jensen919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Teitelbaum
June 21, 2022

Fast service, loaner car availably, but very pricy, repairs exceeded exceeded estimate, text invoice difficult to see, prefer tech to call. More

by cdfabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 21, 2022

Thank you Thank you Thank you Thank you Thank you Thank you Thank you Greet service More

by bekele_tafesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 20, 2022

Everyone there is helpful and knowledgeable and wait time was not long I'll be back again More

by ivyrodriguez2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 16, 2022

Great customer service! Alec was very helpful and answered all of our questions. Great car buying experience. More

by rikleba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

After a bad experience with my first service visit and reporting that in a review Jessie Schumacher (service manager) reached out to me and was very receptive of my concerns and had promised me a free oil More

by kallenschmeling
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
June 15, 2022

helpful and my car came back clean. didn’t look at ac unit not working More

by loriejac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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